Overview
E-commerce Customer Service Associate Jobs in Whitby – Ontario at GP Bikes Inc.
Title: E-commerce Customer Service Associate
Company: GP Bikes Inc.
Location: Whitby – Ontario
Category: Sales, Customer Service/HelpDesk
Overview:
If you enjoy going the extra mile for a customer, making them feel like they know you well (even if you haven’t met face-to-face), then this may be the job for you! The Online/E-Commerce Sales Associate delivers outstanding customer service as they support clients by phone or email as they make online purchases. They pick the ordered products from our retail store or special order the items as necessary.
Sales are enhanced by providing information about alternative products or add-ons. The Online Sales Associate will also enter all new or updated products to GP Bikes’ website, including data and images. Online Sales Associates help customers shopping in the retail store as needed. The individual must be able to work Saturdays. Working motorcycle trade shows beyond our normal store hours 2-3 times a year is compulsory.
Qualifications:
Passion for the riding lifestyle
Motorcycle apparel, accessories or Parts sales experience is an asset
Previous customer service experience
Excellent interpersonal skills and an ability to build trust and rapport
Ability to
move between various tasks without losing focus
Strong verbal, written, and keyboarding skills are required to compose professional emails and converse with customers by phone
Able to
work with ease in a web-based computer environment
Strong
attention to detail
Some post-secondary
education
preferred
What you’ll get:
Be part of a great team of people
A fun and fast paced environment
Full-time hours
Compensation begins at $16.55-$18/hour depending on experience
Group Insurance Benefits (once eligibility requirements have been met)
Employee discounts
on product
Profit Sharing
Plan
Your schedule will be determined based on our business hours. Please note, you can be scheduled prior to our opening time for regular duties. There may also be circumstances for business needs where you are scheduled outside of our regular business hours for various reasons (ex. special projects, meetings, inventory or Bike Shows).
_GP Bikes is committed to providing a barrier-free
work environment
in conjunction with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. As such, GP Bikes will make accommodations available to applicants with disabilities upon request during the recruitment process._
_The above description reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and will not be construed as a detailed description of all the work requirements that may be inherent in the job. Employees may perform other related duties and tasks as required to meet the needs of the operation._
_
Job Types: Full-time, Permanent
Pay: $16.55-$18.00 per hour
Expected hours: 40 per week
Benefits:
Dental care
On-site parking
Store discount
Day range:
Monday to Friday
Weekends as needed
Shift:
10 hour shift
8 hour shift
Work setting:
Apparel store
Application question(s):
How many years of Motorcycle or Dirt Bike Riding experience do you have?
What is your …
