Overview

Dispatcher Jobs in Sandusky, OH at Transdev

Dispatcher

Sandusky, OH

Transdev in Sandusky, OH is Hiring a Dispatcher!

No Remote Work – Must be Local

Transdev in Sandusky, Ohio is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety.

Transdev is proud to offer:

Non-CBA Position:

  • Competitive compensation package of minimum $17.00/hour – Maximum $21.00/hour

Benefits include:

  • Vacation: minimum of two (2) weeks
  • Sick days: 5 days
  • Holidays: 12 days; 8 standard and 4 floating
  • Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Key Responsibilities:

  • Oversee road service assigned to carriers by tracking trip performance measures, route beginning on time, performance, incidents, etc.
  • Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations, and missed trips.
  • Manage emergency situations for vehicle operators; act as a liaison between the carrier and emergency services.
  • Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
  • Other duties as required.

Qualifications:

  • High School Diploma or GED; Technical Degree preferred.
  • 3-5 years’ experience dispatching.
  • Excellent verbal, interpersonal, and customer service skills.
  • Problem solving and analytical skills.
  • Must be able to work shifts or flexible work schedules as needed.
  • Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

The essential functions of this position require the ability to:

  • Sit for extended periods (up to 6–8 hours per day)
  • Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]

  • Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
  • Successfully pass a pre-employment drug screen.

California applicants: PleaseClick Herefor CA Employee Privacy Policy.

Job Category: Dispatchers

Job Type: Full Time

Req ID: 8428

Pay Group: X58

Cost Center: 55449

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

Job Type: Full-time

Pay: $17.00 – $21.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Title: Dispatcher

Company: Transdev

Location: Sandusky, OH

 

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