Overview
Dispatch Coordinator Jobs in Cambridge, ON at Great Canadian Coaches Inc.
Full job description
The Dispatcher is responsible for the scheduling and dispatch of drivers and equipment for conveyance of passengers. The role includes providing support in a fast paced, high call volume office environment and will assist in completing operational and data entry tasks as necessary in a timely and accurate manner.
Great Canadian offers competitive compensation packages and an incredible work environment.
Our Values
Professionalism – Pride – Innovation – Safety First – Enjoy the Ride
Great Canadian Holidays and Coaches, Ontario’s leading motor coach & tour operator, is a trusted provider of innovative holidays across North America and luxury motor coach rentals. After more than 30 years in business, we’re known for our safety record, industry-leading drivers and our award-winning fleet of over 50 motor coaches featuring Canadian themes.
We are currently looking to fill a dispatcher position with passionate and experienced individual. Below you will find specific details about the position and qualifications:
Job Duties
Review all client itineraries
Prepare and communicate daily dispatch to drivers
Communicate with clients regarding their tours/charters.
Assist and support drivers during difficult on the road situations
Input data to be used for maintenance programs
Assist with handling client complaints and follow up
Process, verify and distribute dispatch paperwork
Reserve out of town hotel rooms for drivers when necessary
Prepare necessary travel permits for drivers
Input mechanical fitness items into tracking system
Assist in maintaining driver files
Share in on call rotation for after hours and weekend emergencies
Performs other duties as required
Requirements
High school diploma or GED required
Industry knowledge and experience an asset
Computer Skills – Outlook, Excel, Word
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Able to work well under pressure
Flexible, able to deal with change
Strong attention to detail
Very organized, with excellent multi-tasking and problem-solving skills
Excellent customer service/communication skills
Strong work ethic and positive team attitude
Work Conditions
Interacts with customers, employees, management and the public at large.
Manual dexterity required to use desktop computer and peripherals.
Lifting or moving up to 10 lbs may be required.
Benefits:
Extended health care
Vision care
Dental care
Life insurance
On-site parking
Employee assistance programs
Vacation & paid time off
Company events & social hours
Work Remotely
No
Job Types: Full-time, Permanent
Pay: $23.00-$26.00 per hour
Benefits:
Casual dress
Dental care
Extended health care
Life insurance
On-site parking
Vision care
Schedule:
10 hour shift
Holidays
On call
Weekends as needed
Experience:
dispatch: 1 year (preferred)
Work Location: In person
Title: Dispatch Coordinator
Company: Great Canadian Coaches Inc.
Location: Cambridge, ON
Category:
