Overview
Disability Management Consultant Jobs in Edmonton, AB at City of Edmonton
Full job description
Job Number:49303
Disability Management Consultants (DMC’s) at the City of Edmonton are challenged to effectively manage Short Term, Long Term and WCB Disability files. DMC’s adjudicate Short Term Disability Benefit Claims ensuring employees receive appropriate sick benefits while controlling the related financials.
You will utilize effective case management tools which include development and implementation of return-to-work plans, taking the driving role in the Duty to Accommodate process to prevent lost time from work, utilizing medical assessments when appropriate, and implementing current best practices in the field. The DMC is key in ensuring compliance with Human Rights Legislation relating to discrimination and disability. In addition, the DMC is responsible to protect and manage confidential information on behalf of our employees.
Your success will be measured by your ability to achieve results in a respectful, inclusive and service-minded way.
With a focus on the City of Edmonton’s Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will:
Adjudicate Short Term Disability Benefit claims, including direct contact with employees, supervisors, health care providers, union representatives and/or advocates
Monitor service delivery provided by Long Term Disability Providers and WCB, while working closely to ensure claims are managed effectively as part of the overall program that supports employees
Develop and monitor comprehensive Return to Work plans and accommodations related to short term, long term, and WCB claims
Lead the Duty to Accommodate process to ensure compliance with legislation, Collective Agreements and the Duty to Accommodate Framework Agreement
Consult and provide advice on issues such as Addictions/Substance Abuse, Fitness for Work, available services (EFAP), Attendance Management, etc.
Contribute actively to an ongoing improvement of Disability Management practices and processes at the City of Edmonton
Engage operational leadership groups to review metrics, trending, and facilitate training related to Disability Management initiatives and processes
Perform other related duties as required
Qualifications:
University Degree in Social Sciences/Health Related discipline is desired OR a College Diploma and Disability Management course work. A combination of work experience and education may be considered
Minimum of 5 years of related progressive professional experience in Disability Case Management
Strong understanding of, and ability to critically use information pertaining to medical conditions, available treatments, duration guidelines and resulting work restrictions
Knowledge of, and the ability to interpret, Corporate Policy and Procedures (e.g., Duty to Accommodate Framework and Process, City of Edmonton Working Relationship Agreement), Collective Agreements, Provincial and Federal Legislation (e.g. Human Rights, Workers Compensation
Act, and The Freedom of Information and Protection of Privacy Act)
Excellent interpersonal, written and verbal communication and conflict management skills
Ability to present training relating to process and facilitate discussions with operational leaders and unions
Understanding of metrics and analysis of related trending and present this analysis to operational areas with recommendations for improvement
Ability to work independently with strong emphasis on accountability and …
Title: Disability Management Consultant
Company: City of Edmonton
Location: Edmonton, AB
Category:
