Overview

Disability Claims Administrator Jobs in Montreal, Quebec at Canada Life

Title: Disability Claims Administrator

Company: Canada Life

Location: Montreal, Quebec

Permanent Full Time

We are looking for aDisability Claims Administrator in Montréal, QC.The Disability Claims Administrator is the expert on, and has responsability for, the financial aspect of the disability claims process. This includes all aspects of the benefit calculation and payment. DCAs are responsible for issuing payments accurately and on time for all the claims handled by their team. In addition, the DCA is required to support the Case Managers on the team by preparing their STD and LTD claims, handling phone inquires, and requesting information from claimants, clients and medical professionals. As well, the DCA handles an assigned caseload of STD and LTD claims.

What You Will Do

For new claims, complete the financial information including the initial benefit calculation, the DLR and waiver reserve set up.

Calculate and issue long-term disability benefit payments.

Perform simple and complex LTD benefit calculations including inflation protection, cost of living increases, rehabilitation and partial period calculations in accordance with contractual provisions.

Perform Under/overpayment calculations; follow up for repayment; processing BEN refunds and adjustments

Explain benefit calculations and payments, including tax issues to customers over the phone or in writing

Follow-up CPP

For maintenance of long-term disability claims, request and assess medical updates, verify other income calculations and follow ups as required

Other administrative and financial duties in support of claims teams as required

Handling data verification and exception reports to resolve system discrepancies.

What You Will Bring

Post-secondary education with a strong financial background or equivalent related experience;

Excellent mathematical and analytical skills;

Demonstrated organizational and time management skills;

Excellent oral and written communication skills (French and English)

Team player with demonstrated customer service skills;

Proficient in using Microsoft (Outlook, Word, Excel) and possess the aptitude for learning additional industry-related software;

Critical thinking and problem-solving abilities;

Ability to remain flexible, work as part of a team as well as independently

Bilingual (French and English) a requirement.

The base salary for this position is between

$minimum

– $ maximum

annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

For student opportunities only

For our student opportunities, the base salary will be dependent on the number of work terms you have completed along with other factors depending on your program.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

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