Overview
Director of Operations Jobs in Edmonton, Alberta at CarePros
Title: Director of Operations
Company: CarePros
Location: Edmonton, Alberta
Who We AreAs a leading Children’s Services Agency, CarePros provides Trauma-Informed Personalized Community Care and Therapeutic Foster Care placements to children and youth with complex medical and behavioural diagnoses.We focus on cultural connection, family reunification, and the transition from youth into adulthood.
CarePros is proud to be recognized as one of Canada’s fastest growing companies and a champion of purpose and diversity:
B Corp certified company since 2022Best Social Work Innovator – 2023 Canadian Business Innovation Award2021, 2022 & 2023 The Globe and Mail Canada’s Top Growing Companies2022 New Innovators List – People Leader (Diversity, Equity & Inclusion)2021 Canada’s Safest Employer Excellence Awardee2020 Diversity Award of Distinction from Alberta Chambers of CommerceWe strive to promote a culture where our people care for the families we support, listen with compassion and humility, take accountability, champion diversity, and collaboration, and drive positive change.The Opportunity
We are currently looking to hire a Director of Operations (Service Delivery) in Edmonton, AB.
This opportunity will be ideal for someone with a passion for building an inclusive, diverse, and skilled team and who is passionate about process optimization.
Reporting to the Vice President, Strategy and Operations, this role is instrumental in supporting our mission by overseeing all programs within our Service Delivery portfolio.The ideal candidate will possess extensive knowledge in managing stakeholder relationships, including various government agencies in the 24/7 care sector, experience conducting initial assessments to develop care plans for children and youth, and coordinating efforts with professional and direct care staff, families, and community medical providers.
The Director of Operations (Service Delivery) will oversee the delivery of exceptional care services to children and youth in our Service Delivery portfolio for our operations in Edmonton, Red Deer, Leduc, and Grande Prairie.Overseeing a team of professionals, the Director of Operations (Service Delivery) will focus on overseeing emergency and crisis management, program management of our Personalized Community Care and Therapeutic Foster Care programs, directing education for staff, conducting performance management, ensuring compliance with governing bodies, and participating in recruitment.This role is crucial for maintaining the high standards of care that CarePros is known for.
Who You AreYou are a dedicated and dynamic professional with proven track record in operations and service delivery within the Child Intervention sector.Your extensive experience includes managing stakeholder relationships, overseeing case and program management, and ensuring compliance with accreditation and legislative bodies, funder standards, contract compliance, and standards of practice.You excel in crisis management, staff development, and performance management, demonstrating a commitment to the highest standards or care and support for children and youth and their families.Your leadership style is proactive and collaborative, with a strong ability to drive growth initiatives and manage complex projects.
You are passionate about making a positive impact in the lives of those we serve, utilizing your excellent communication and organizational skills to build effective partnerships and lead a team dedicated to providing exceptional care.With a deep understanding of publicly…
