Overview
Director of Delivery Jobs in Regina, Saskatchewan, Canada at PLATO
Title: Director of Delivery
Company: PLATO
Location: Regina, Saskatchewan, Canada
The OpportunityPLATO is one of Canada's leading software testing services firms, driven by the mission of building a stronger, more inclusive technology workforce. While we are proudly Indigenous-led and committed to creating opportunities for First Nations, Métis, and Inuit communities, our team reflects the rich diversity of Canada. We welcome talented individuals from all backgrounds who share our passion for quality and excellence in software testing.At PLATO, we believe that better software leads to a better world. Our software testing specialists come together with a shared commitment to delivering exceptional results for our clients while building strong, resilient communities. We have established offices in Fredericton, Ottawa/Gatineau, Sault Ste. Marie, Regina, Calgary, Vancouver, and Victoria, including locations near Indigenous communities.We're looking for a Director of Delivery to lead client delivery and regional operations across Saskatchewan. This is a senior leadership role for someone who thrives in a consulting environment, understands how to build trusted client relationships, and knows how to guide teams toward consistently strong outcomes.You'll oversee multiple client engagements, support the growth and development of a talented delivery team, and play a key role in expanding existing accounts. Consultants are often embedded directly within client teams, so your ability to maintain visibility, anticipate risks, and ensure delivery excellence will be essential.This role reports to the COO and works closely with Sales to support account growth. If you're energized by leading people, shaping delivery strategy, and strengthening long‑term client partnerships, this is a meaningful opportunity to make an impact.Responsibilities
- Leading the successful delivery of client engagements across the Alberta region
- Ensuring delivery quality, client satisfaction, and strong engagement outcomes
- Providing leadership and guidance to project leads and delivery managers
- Acting as the senior escalation point for delivery challenges or client concerns
- Offering advisory leadership on complex or high‑visibility engagements
- Building and maintaining trusted relationships with senior client stakeholders
- Identifying opportunities to expand existing engagements and support account growth
- Partnering with Sales to shape solutions and proposals for client opportunities
- Making staffing and delivery decisions that support regional performance and utilization
- Balancing client outcomes, team development, and business performance
- Identifying ways to improve engagement performance and expand work within existing accounts
- Mentoring consultants across the region, including testers, automation engineers, and analysts
- Supporting professional development and helping team members grow their careers
- Participating in hiring and recruiting to strengthen the regional delivery team
Qualifications
- 10+ years of experience in software delivery, testing, or technology consulting
- Experience leading consulting teams or delivery organizations
- Comfortable overseeing multiple concurrent client engagements
- Strong client relationship management skills and the ability to build trust quickly
- Experience managing consulting staffing, utilization, and delivery performance
- Solid understanding of software testing practices, including automation
- A natural mentor who enjoys developing people and building strong teams
- Someone who balances strategic thinking with hands‑on leadership
- A proactive communicator who can navigate complex client environments with confidence
Core SkillsConsulting ServicesSoftwarePeople ManagementLeadershipCommunicationClient AccountsPLATOWho We Are
PLATO is a software testing and technology services company trusted by clients around the world.In addition to providing our clients the highest quality software testing services, PLATO is creating careers in technology for First Nations, Inuit, and Métis people from coast to coast to coast through our innovative train-and-employ model. Since 1997, we have been helping organizations all over the world reach their quality objectives by delivering scalable, proven, quality-centric managed services. Companies such as Apple, Suncor, TD Bank, Medavie, BCLC, LinkedIn, Boeing, and many others have gained considerable advantage from our Quality Assurance (QA), Testing, and eLearning expertise and experience.We deliver specialized QA services to our clients with the goal of helping them increase profitability, boost customer satisfaction, manage development cycles and implement quality-centric solutions. We develop innovative approaches and solutions, designed to generate increased efficiencies, competitive advantage, and market share for our clients.Work With UsAt PLATO, we encourage our employees' personal career growth. We have plans in place to make sure that each employee is connected with a people manager to help guide them through their professional development, offer e-learning classes, and give our employees the opportunity to pursue software certifications for cutting-edge technologies.PLATO respectfully acknowledges that our offices are located on treaty territories, unceded First Nations and Inuit territories, and part of Métis homelands. We honour their long history of welcoming many Nations to the beautiful Turtle Island and we actively work towards reconciliation between Métis, Inuit, and First Nation peoples and non-Indigenous people on this Land.We contribute to proactive employment practices to promote inclusivity and diversity to those especially marginalized populations such as women, persons with disabilities, members of visible minorities, First Nations, Métis, and Inuit peoples, and all other groups protected under the Human Rights Code.We are committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require accommodation during any aspect of the recruitment process and we will work with you to address your needs.We will send you an email reminder to with a link to this job.
