Overview
Director, Global Accounts – Meetings Jobs in Toronto – Ontario at Accor
Title: Director, Global Accounts – Meetings
Company: Accor
Location: Toronto – Ontario
Category: Sales, Business
Position: Director, Global Accounts – Meetings & Incentives
Company Description We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.
Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the
hospitality experience
we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with
purpose
and explore the endless opportunities in store.
Job Description
This position is responsible for the growth of our key account base in Canada, by developing both existing and new accounts to increase market share and revenue in this critical market by:
Building effective long-term relationships through a
customer-centric approach
Leveraging Accor’s global network capabilities to implement the account strategy worldwide
Federating key internal contributors and external players Developing a high level of expertise recognized by the client to bring differentiating service value Being fluent in Accor sales methodology as outlined, with the ability to use these skills with internal and external customers to bring positive outcomes
Generating agreed-upon room night revenue as outlined in the annual goals
Main responsibilities:
Partnerships and business development
Responsible for:
Developing close relationships with key decision-makers to increase Accor’s weight/position
Qualifying client needs, expectations, and directions to define the value proposition and ensure proper delivery of agreements
Keeping abreast of global business trends and bringing differentiating value by providing insights, market expertise, and
innovative solutions
Developing relationships and animating the account’s third-party network to positively influence Accor’s position across market segments
Responding to incoming client inquiries through web and direct channels
Account strategy & global coordination In charge of:
Defining and implementing a clear account strategy to improve the presence and revenue of Accor at a global & regional level
Playing a role in negotiations as required
Developing account penetration and identifying new business opportunities
Developing business plans and defining actions using Accor’s methodology & processes
Ensuring selection and deal closings
Mobilizing and driving critical contributors involved in the customer’s experience: operations/hotel managers, revenue management, distribution, booking, etc.
Results and objectives achievement
Based on forecast and objectives, the Director, Global Accounts – Meetings and Incentives is charged with monitoring the economic performance of the accounts and taking the actions necessary to reach these objectives.
Qualifications Minimum of 5 years of global or property sales and management experience
Ability to
analyze its complete client business environment to lead a 360° strategic approach when applicable
Meetings and Incentives expert (Strong Meetings & Incentives business knowledge)
Experience in handling comp…
