Director, Foundation & Vendor Operations

Overview

Director, Foundation & Vendor Operations Jobs in Toronto, Canada at University Health Network

Title: Director, Foundation & Vendor Operations

Company: University Health Network

Location: Toronto, Canada

Category:

Company Description

At The Princess Margaret Cancer Foundation (PMCF), our vision is to create a world free from the fear of cancer. Cancer remains the number one cause of death for Canadians and our top priority is to accelerate cancer research and care.

Our role is to garner support for Princess Margaret Cancer Centre, one of the world’s leading cancer research and treatment centres, through philanthropy, fundraising events, and our world-renowned lottery program. The work we accomplish drives groundbreaking research, relentless innovation, and a deep commitment to improving the lives of cancer patients and their loved ones.

Now, we have an opportunity to blaze an even brighter future for everyone affected by cancer.

We will Carry The Fire for cancer patients everywhere, lighting the way forward through discovery, reigniting our commitment to transform cancer outcomes and ease the profound suffering cancer causes patients and their loved ones.

At the PMCF, every one of us carries the fire for someone else. Join us as we inspire a movement and help us achieve our vision to change the way we understand, diagnose, and treat cancer.

Job Description

Union: Non-Union
Department: Customer and Business Operations
Reports to: Associate Vice President, Fundraising Operations
Hours: 35 Hours
Salary Range: $120,000 – $140,000 (plus additional compensative incentives such as bonus, pension and more)
Status: Permanent, Full Time
Vacancy: New
Posted Date: April 16, 2026
Closing Date: May 10, 2026

The Director, Foundation & Vendor Operations provides senior leadership and strategic oversight for the vendor and partner oversight, including PMCF Lotteries. This role is responsible for a multimillion-dollar portfolio and is accountable for ensuring that operational partners and service providers deliver against contractual, regulatory, financial, and service expectations while supporting the Foundation’s revenue objectives.

Key Responsibilities

Vendor & Partner Oversight

Establish and maintain strong governance frameworks for vendor oversight, performance management, risk escalation, and decision‑making

Lead the oversight of operational lottery vendors and partners, ensuring delivery against contracts, service‑level agreements, budgets, timelines, and regulatory requirements

Own senior‑level vendor relationships, including performance and business reviews, issue resolution, escalation management, cost management and continuous improvement initiatives

Ensure clear accountability across vendors and sub‑vendors, with visibility into dependencies, risks, and capacity constraints

Partner with Legal and Finance to support contract management, compliance, real estate cash flow and financial controls related to lottery vendors

Leadership of Foundation Operational Initiatives including:

Lottery Prize Procurement & Real Estate Leadership Collaborate with the Lottery and Procurement team to ensure lottery prize offerings are compelling, compliant, cost‑effective, and aligned with the Foundation’s Lottery strategy

Lead collaboration with the Foundation’s construction management partner on the timely and on budget development and delivery of lottery homes including property sourcing, design direction, construction oversight, quality assurance, readiness to award and winner management.

Oversee timelines, budgets, and delivery milestones for real estate‑based prizes, ensuring risks are proactively managed and escalated

Support strategic evaluation of properties and prize concepts for future lottery campaigns

Qualifications

10 years of senior leadership experience in operations, vendor management, or program delivery within complex, multi‑partner environments

Lean Six Sigma black belt a strong asset or demonstrated experience with organizational process improvement

Comfortable leading in an environment where responsibilities may be ambiguous

Demonstrated ability to manage large‑scale vendor relationships, including performance governance and escalation

Experience working in regulated environments and navigating compliance, risk, and stakeholder expectations

Strong executive presence with the ability to engage senior leadership, vendors, and Board‑level…