Overview
Director CRE Program Communications and Change Management Jobs in Toronto, Canada at Royal Bank of Canada>
Title: Director CRE Program Communications and Change Management
Company: Royal Bank of Canada>
Location: Toronto, Canada
Category:
Job Description
What is the Opportunity?
The Global Director, Real Estate Change Management & Engagement will lead the strategic development, communication, and implementation of Corporate Real Estate (CRE) initiatives across RBC. This role serves as a critical bridge between the CRE team, internal stakeholders, and enterprise systems, ensuring seamless adoption of new tools, processes, and facility changes. The Director will oversee multi-faceted communications, digital workspace management, and large-scale change initiatives that impact the enterprise workforce.
What will you do?
Project and Facilities Management Communications
- Develop and execute internal stakeholder communication strategies for significant facility issues and project updates
- Coordinate multi-channel communications with CBRE and internal teams regarding facility disruptions (e.g., elevator/washroom outages) with proposed mitigations
- Lead communications for major initiatives such as Project 200 openings and employee building transitions
- Ensure timely, clear, and consistent messaging across all CRE-related communications
CRE Connect Group Site Management
- Own and oversee the internal Connect Group site as the central hub for day-to-day CRE needs
- Curate and maintain links to CRE tools, team resources, onboarding materials, and organizational guidelines
- Ensure the site remains current, user-friendly, and accessible to all RBC employees
MyWorkspace (CRE Hub) Revamp
- Lead the redesign and enhancement of the RBC Net in partnership with Corporate Communications
- Support expanded CRE services including CBRE-provided offerings through an improved digital experience
- Drive adoption and engagement with the reimagined internal platform
Change Management and Project Delivery
- Spearhead change management strategies for enterprise CRE projects
- Develop comprehensive training materials and adoption strategies for new CRE tools and processes
- Create learning programs equivalent to enterprise change initiatives (e.g., Coupa for Procurement, Data Literacy for CDO)
- Manage internal stakeholder communications to support project schedules and successful delivery.
What do you need to succeed?
Must Have:
- 8+ years of experience leading enterprise-wide change management initiatives
- Knowledge of CRE operations, workplace transformation and facilities management
- Experience managing complex, cross functional projects with tight timelines
- Strong stakeholder management and influencing skills across multiple organizational levels
- Experience managing digital workspaces and internal communication platforms
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
#LI-POST
Job Skills
Crisis Management, Decision Making, Industry Knowledge, Internal Communications, Knowledge Organization, Long Term Planning, Multi-Level Communication, Oral Communications, Organizational Communications, Organizational Savvy and Politics
Additional Job Details
Address:
BAY WELLINGTON TOWER, 181 BAY ST:
TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
CHIEF LEGAL & ADMIN OFFICE GRP
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
Final date to receive applications:
Note: Applications will be accepted until 11:59 PM on the day prior to the Final date to receive applications date above
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