Overview
Director Business Technology Jobs in Edmonton, Alberta, Canada at The Gear Centre Group
Title: Director Business Technology
Company: The Gear Centre Group
Location: Edmonton, Alberta, Canada
Director, Business Technology
About Us
The Gear Centre Group is a privately held, Canadian-based organization operating multiple industry-leading brands in the automotive and heavy truck industries. We pride ourselves on our strong reputation for quality, reliability, customer service, and building long-term relationships with our customers and employees.
Over the past several years, the company has experienced steady growth and is now entering a new phase focused on operational excellence, systems modernization and leadership development. Key priorities include leveraging modern business technologies, strengthening enterprise-wide reporting, scaling internal processes, and supporting our continued growth.
The organization maintains a practical, results-oriented culture with a high level of accountability and collaboration across all functions. Senior leaders are expected to be hands-on, operationally minded, and comfortable working in an environment that balances entrepreneurial agility with increasing operational structure.
The Director, Business Technology, will be a key member of the leadership team and will play an important role in shaping the company’s next stage of growth.
Key Responsibilities
IT Governance and Strategy
- Own the company-wide technology roadmap for Infor CSD/ISM, Microsoft 365, and core applications; set priorities with finance, operations, and business leaders.
- Manage the IT budget, negotiate with vendors and managed service providers, and deliver clear executive-ready progress updates.
ERP, Business Technologies and Data Management
- Lead BI reporting and analysis using Infor CSD and Phocas; design reliable, real-time dashboards and metrics for business leaders.
- Drive data quality, workflow automation, and system integrations; lead upgrades, testing, and change management to protect data integrity and business continuity.
- Support digital transformation initiatives including the launch of an e-commerce platform and going paperless.
IT Infrastructure and Operations
- Maintain reliable networks, servers, storage, and connectivity across all locations; manage hardware and software lifecycle and vendor commitments.
- Ensure secure remote access, tested backups, and a practical disaster recovery plan are always in place.
Cybersecurity and Compliance
- Operate a risk-based security program covering identity protection, multi-factor authentication, threat prevention, and access governance.
- Maintain an incident response plan and coordinate investigation, communication, and recovery activities when needed.
Technical and Helpdesk Support
- Lead the Helpdesk Team to deliver timely, high-quality support to all employees; maintain clear escalation processes and agreed service levels.
- Oversee employee onboarding and offboarding, staff training, and a searchable knowledge base.
Qualifications
- Demonstrated experience illustrating financial and operational acumen when partnering with executives and operational leaders on business tech projects.
- Working knowledge of Microsoft 365 administration, cybersecurity, and service management practices, including incident response and change management.
- Progressive leadership experience in business technology in a growing organization, with direct ownership of ERP systems and BI delivery.
- Experience with Infor CSD/ISM or similar ERP platforms and BI tools such as Phocas is an asset.
- Proven ability to translate operational needs into system enhancements and reliable reporting.
- Proven ability to communicate and partner with executives, operational leaders, and front-line staff to optimize the use of business technologies.
- A combination of formal education and relevant certifications is welcome but not required if you show strong, practical results.
What We Offer
- Competitive base salary and performance-based incentives
- Comprehensive benefits package (Health, Dental, Vision)
- Opportunities for professional growth and leadership development
- Collaborative and supportive leadership environment
- The opportunity to make a meaningful impact within the organization
How to Apply
Please submit your resume and a brief cover letter through this posting. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
To learn more about us, please visit www.gearcentre.com
