Overview
Digital Marketing Client Success Manager Jobs in North York – Ontario at One Core Media
Title: Digital Marketing Client Success Manager
Company: One Core Media
Location: North York – Ontario
Category: Marketing / Advertising / PR
Location: North York
One Core Media is a Canadian company with a headquarter located in Toronto. We are looking for a talented Digital Marketing Client Success Manager to
join our team
.
You will
manage our client’s projects to help our clients improve their marketing.
You will
lead all of the day-to-day operational and
communication
needs for a substantial number of existing accounts and projects across various verticals. You should also clearly understand how digital tools add value to company strategy and performance. Ultimately, you should be able to contribute to business growth by creating and maintaining long-term client relationships and taking the lead for our clients on big-picture, strategic thinking, and holistic channel planning.
Previous experience as an Client Success Manager with a digital agency is a must.
Responsibilities
Act as the point of contact for clients for marketing management matters
Building and sustaining key relationships with multiple stakeholders, including the client, and the internal team
Work with the One Core Media team to set digital strategies for your assigned accounts/projects, considering their specific goals
Present recommendations and performance updates to clients on a frequent basis
Implement strategies and recommendations: project planning, implementation and control, tasks assignment
Monitor the health of digital media campaigns and collaborate with the Media and Production Teams Ensure all deadlines are met in a timely fashion based on the client’s requirements and after the confirmation by the agency’s specialists
Address client queries effectively and in a timely manner
Analyze and report on digital campaigns’ success
Actively maintain accurate, detailed records within company CRMDrive the revenue growth of the account
Stay
up-to-date
with digital technology trends
Requirements
3+ years of relevant experience with a digital agency
Excellent verbal and written
communication skills
Experience overseeing and discussing Google Adwords campaigns, Programmatic Media Buys, Social Media Buys, SEO programs and web development projects
Knowledge of the latest trends associated with online marketing & advertising Tech-savvy
Ability to
collaborate effectively with team members
Ability to
think and react quickly and strategically Excellent knowledge of MS Office/Google Suite
Experience with
customer service and
project management
Strong
attention to detail
, organized, self-motivated, solutions-oriented, creative and resourceful
Strong
analytical skills
What’s in it for YOU Competitive salary
Benefits program
Opportunity to work with the biggest companies in Canada and US
