Overview
Department Manager Jobs in Hamilton – Ontario at H&M Group
Title: Department Manager
Company: H&M Group
Location: Hamilton – Ontario
Category: Retail, Sales
Company Description
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M .
Job Description
Department Managers are responsible for a lot of things here at H&M. From typical managerial things such as sales maximization, customer service, and department profitability to coaching teams within a department. And they’re tasked to do it all according to H&M values, standards, policies, and procedures. H&M culture, really. But most importantly, we ask our Department Managers to develop their teams.
Think of this role as a manager-slash-mentor. Or mentor-slash-manager. Whichever you prefer. Just know that the only way we can become a better company is when we have talented people help unlock what’s possible for everyone around them.
Job Responsibility including but not limited to:
People:
Organize and distribute the work of his/her staff, set priorities and keep an overview of the tasks to be accomplished in accordance with the Store Manager Manage, recruit, onboard, train, develop and provide
succession planning
for the staff in the store in partnership with the Store Manager Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws including approving time-off requests, pay, location or title changes;
corrective actions and making employment decisions
Assist the Store Manager in maintaining an overview of all Employee Relations responsibilities in the store to ensure a positive
work environment
Commerciality:
Take action within the department to maximize sales through joint operational and commercial focus to obtain the highest level of profitability
Proactively ensure your team has knowledge on all product, campaign,
promotion
, display guidelines and merchandise information
Ensure garment presentation, garment level and visual standards within the department are presented according to H&M’s expectations
Plan and coordinate with the visual team on all activities concerning campaigns,
promotions and sales
activities in his/her department
Operations:
Effectively schedule the staff within the department according to the needs and restrictions of the business and adjust hours as necessary to reach store and SPH goals
Work with sales and cost plans, budgets and other available tools to make business decisions to ensure maximum profitability
Responsible for knowledge and completion of cash office operational functions
Follow and execute safety and security routines to prevent loss and guarantee employee and customer safety
May be assigned overall store responsibility in absence of Store Manager Customer Service:
Maintain high-quality H&M direct and indirect customer service by providing the best shopping experience for each customer and role modeling the 5 basic demands on the selling floor, in the fitting room, and at the cashpoint
Financial Accountability:
Assist Store Manager in establishing and overseeing sales and cost plans, budgets and variable costs for the department; work with comparabl…
