Overview
Demand Management Associate – Maternity Leave Jobs in Montréal, QC at ALDO Group
Full job description
Job Title:Demand Management Associate – Maternity Leave
Department:Supply Chain
Looking to unbox your full potential? STEP UP with the ALDO GROUP.
WE’RE ON A JOURNEY TO CREATE A WORLD OF LOVE, CONFIDENCE AND BELONGING
The ALDO Group has been on this journey for over 50 years. We believe that our passionate associates are at the heart of our success, and that with them we will lead into our future with kindness.
The ALDO Group is committed to diversity and inclusion, not only now, but for the long term. We strongly encourage people who are Aboriginal, racialized, have disabilities, come from gender and sexually diverse communities and/or have intersectional identities to apply for employment with us. At ALDO Group, we will always strive to take steps to create a diverse and inclusive work environment that promotes equal opportunity and accountability.#WeAreALDO
STEP UP EXPERIENCE
Recognition programs to showcase your talent!
To be part of a company that takes a stand on issues affecting people, the environment, and our partners
Summer Fridays (because Summer is for fun)
Purchase discount on merchandise sold in all our divisions.
Family & Friends events with discounts on our products
Subsidized cafeteria & daycare
Subsidized public transportation and free parking
On-campus gym with access to a trainer
Flex schedules and telecommuting
Sick days
Attractive total compensation!
YOUR ROLE
The Demand Management team is responsible for entering and managing all wholesale & franchise customer orders for the Aldo and Call It Spring brands for our International partners, fulfilled from our Global warehouses.
We aim to ship On Time and with the highest level of accuracy to our customers, while providing visibility around issues and delays to our internal teams.
We are looking for motivated, curious & organized associates to join this team.
Processes & monitor wholesale customer outbound orders in SAP
Receive and manage franchise orders from third party ordering sites and ensure accuracy in SAP
Maintain an accurate orderbook and provide visibility to internal and external stakeholders, using SAP & BI tools, and various ad-hoc Excel reports, as required
Understand and manage specific customer requirements regarding delivery operating procedures
Closely monitor customer orderbook to ensure demand is captured for production
Communicate with DC & logistics teams to understand delays and minimize impact to customers
Work closely with the Account Management team to ensure outbound order accuracy and on time fulfillment
Provide “Best In Class” service by responding to customer enquiries clearly and efficiently, confirming all orders issues and delays
Maximizes sales opportunities by answering product and operational enquiries and suggest products where applicable
Research and resolve discrepancies, customer claims and other issues as necessary
Monitor and resolve SAP issues surrounding our orders and elevate to IT / Ops teams as needed
DO YOU HAVE THE PROFILE WE’RE LOOKING FOR?
Positivity, curiosity and adaptability are essential
Must possess excellent organizational skills
Must be comfortable in Microsoft Office suite (excel skills essential) and excited to learn new software systems as needed
Must be able to process and manipulate large amounts of data with accuracy
Detail oriented
Effective…
Title: Demand Management Associate – Maternity Leave
Company: ALDO Group
Location: Montréal, QC
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