Overview
Delivery Coordinator Jobs in Romeoville, IL at HomeDeliveryLink
We have immediate need for a experienced Home Delivery Coordinator to work in a furniture home delivery warehouse office in Romeoville, IL. We are a leading national company providing home delivery and logistics solutions for world class retailers such as Mor Furniture for Less, RH, La-Z-Boy, Ashley HomeStore, Costco Logistics and others.
This energetic person will perform a variety of tasks including: coordinating load outs, communicating with contract furniture delivery drivers, processing delivery paperwork, working on computer billing files, and helping solve delivery customer problems. Local delivery routing experience and in-depth knowledge of Chicagoland area geography and traffic patterns is a big plus. Basic computer skills, people skills, a professional appearance, and a strong work ethic are all required.
The most qualified candidates will have several years experience in a home delivery or transportation operation office. Must be people oriented and able to communicate well by phone with drivers and customers.
Schedule is Tuesday – Saturday afternoon to evening (second shift). The schedule will be somewhat variable based upon volume of business.
Responsibilities.
- Manage phone calls to/from drivers, customers and clients then record/relay significant information.
- Address delivery problems and requests by transmitting information and/or formulating and implementing solutions
- Prioritize calls according to urgency and importance
- Use phone or computer to review and record information.
- Monitor the route and status of field units to coordinate efficient delivery performance.
- Provide field units with information about orders, traffic, obstacles and requirements
- Enter data in computer system and maintain logs and records of calls, activities and other information
Skills
- Proven experience as dispatcher or relevant position
- Tech-savvy with working knowledge of MS 365 applications
- Proficient in English (oral and written)
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
- Reliable attendance and ability to work weekends
HomeDeliveryLink is an EOE and ADA compliant corporation.
Job Type: Full-time
Pay: $20.00 – $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Please describe any relevant logistics based employment experience.
- Do you have any experience with home delivery of furniture and/or appliances?
Education:
- High school or equivalent (Required)
Experience:
- Dispatching: 1 year (Preferred)
- Logistics: 1 year (Required)
- Box truck: 1 year (Preferred)
- Contractor management: 1 year (Preferred)
- Last Mile Logistics: 1 year (Required)
- 3PL: 1 year (Required)
Work Location: In person
Title: Delivery Coordinator
Company: HomeDeliveryLink
Location: Romeoville, IL
