Overview
Data Analyst, Product Analytics Jobs in Toronto, Ontario at Thomson Reuters
Title: Data Analyst, Product Analytics
Company: Thomson Reuters
Location: Toronto, Ontario
If you’re an experienced data analyst who is ready to take on the challenge of collaborating with stakeholders, delivering insights through data-driven storytelling, and driving analytics initiatives, this could be the right job for you.
Thomson Reuters is seeking a Data Analyst for the Legal Tech product analytics team. The analyst works as an extension of the product team and collaborates closely with design teams and senior analysts, to support upcoming decisions and long-term goals.
This role is part of the Thomson Reuters Product Analytics team, a group of approximately 20 analysts of varied backgrounds who share ideas, best practices, and learnings with each other. This is an ideal role for a product or business analyst who is great with data, has some experience with stakeholders, and analytics initiatives, and is ready to take the next step in their career.
About The RoleIn this opportunity as a Data Analyst – Product Analytics, you will be responsible for:
Implementation: Partner with senior analysts to establish measurement plans and then work with developers/platform architects to deploy relevant product analytics solutions (like Pendo) and ensure the right metrics, journeys, and events are captured in-product
Center of Excellence: Partner with product teams to define and maintain support processes
Improve Product: Use product analytics/data to recognize patterns and trends to understand user behavior and identify improvement opportunities
BI/Reporting: Partner with BI teams and other analysts to build dashboards and reports, including baselines and trends for page performance, feature usage, and customer segments
Thought Leadership: Demonstrate thought leadership by leveraging analyses to understand products, derive insights, run experiments, and deliver business and customer outcomes
About You
You’re a fit for the role of Data Analyst – Product Analytics if your background includes:
2-4 years of hands-on product analytics experience with exposure to agile/scrum processes, product backlog grooming, etc.
2+ years of experience using SQL; building and documenting queries for consistent team use.
2+ years of building data visualizations with products like Tableau, MS Power BI, or similar.
2+ years of experience driving data-driven decision-making within product teams going beyond report generation to deliver insights. Experience with analyses such as customer journey mapping, audience profiling/segmentation, cohort analysis, tag management, and A/B testing.
Demonstrated experience using statistical packages within Python/R to analyze structured and unstructured datasets and deliver insights on product usage and performance.
Exposure to product analytics tools such as Pendo, Amplitude, Adobe Analytics, and Google Analytics is an asset.
Building and maintaining support processes. Jira, MS Azure Dev Ops, and MS SharePoint experience is an asset.
Strong communication skills, including experience in supporting and communicating data-driven analyses to various departments and stakeholders.
Legal Tech subscription products experience is an asset.
What’s in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles whi…
