Overview
Customer Support Representative Jobs in North York, Ontario at Ace Management Group Inc.
Title: Customer Support Representative
Company: Ace Management Group Inc.
Location: North York, Ontario
Ace Management Group is looking for a Customer Support Representative to proactively support and provide direct customer service strategies for a renowned client in the telecommunications industry. As the Customer Support Representative, you will fuel the client’s excitement as their direct point of contact. We need someone in this role who has successfully built, coordinated, and executed client projects from inception to completion. Our ideal candidate has a hunter-mentality and is not afraid to roll their sleeves up.
What You Will Accomplish Every Day:
Meet sales, service, quality and productivity objectives
Responsible for interacting with new and existing customers and clients
Conduct needs analysis and provide advice to customers by effectively communicating the value and benefits of the products and services offered by our clients
Provide a high level of service, build relationships and provide accurate information and the appropriate solutions to new and existing customers
Raise issues, concerns and trends to the leadership team
Maintain a high level of product knowledge, operational process and services
What You Bring to the Role:
Bachelor’s degree from accredited college or university
2-4 years of experience working in the business-sphere in a client-facing role
Team player able to work effectively and collaboratively to meet goals and client deadlines
Exceptional student mentality with the ability to ‘think on your feet’ and make educated and responsible decisions quickly
Thrive in a fast-paced, entrepreneurial environment
Pragmatic mindset, but can also bring a sense of creativity to the role to drive innovation amongst the team
Powered by JazzHR
zvg8tdNHtI
