Overview
Customer Service Specialist in Personal Insurance Jobs in Hamilton, Canada at Lawrie Insurance Group Inc.
Title: Customer Service Specialist in Personal Insurance
Company: Lawrie Insurance Group Inc.
Location: Hamilton, Canada
Category:
Elevate your career at Lawrie Insurance Group as a Customer Service Specialist focused on Personal Insurance. Utilize your RIBO license to assist clients with diverse insurance needs.
This position requires a minimum of 2-3 years of Personal Insurance experience, where you’ll be responsible for managing a book of business. You will engage clients by providing accurate policy changes, claims guidance, and supporting retention strategies. Your ability to prioritize tasks and ensure thorough underwriting will make you an asset to the team.
Key Responsibilities:
• Advise clients on renewals, billing, and claims processing
• Ensure timely and precise policy change requests
• Underwrite renewals to aid in client retention
• Manage client accounts efficiently
• Assess insurance needs and refer cases as necessary
Requirements:
• 2-3 years’ experience in Personal Insurance
• RIBO license required
• Deep understanding of underwriting processes
• Strong organizational and communication skills
• Familiarity with Applied Systems (EPIC)
Make a difference in clients’ insurance experiences with Lawrie Insurance Group.
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