Overview
Customer Service/Sales Associate Jobs in Kelowna at Mary Janes Headquarters
Job Title: Customer Service Representative (CSR)
Company: Mary Jane’s Headquarters Kelowna
Location: 154 Rutland Rd. S, Kelowna
Position Type: Part-time/Full-time
Starting Wage: $17.00 – $18.00 Hourly (depending on experience)
About Us:
Mary Jane’s Headquarters Kelowna is a leading retailer in the cannabis industry, specializing in cannabis accessories. We pride ourselves on providing exceptional customer service and offering a wide range of high-quality products to our valued customers.
Job Description:
We are seeking a Customer Service Representative (CSR) who is passionate about the cannabis industry, particularly cannabis accessories. As a CSR, you will play a crucial role in providing outstanding customer service by maintaining knowledge of our products and assisting customers in finding the perfect items to meet their needs. While industry experience is an asset, it is not mandatory as we provide training for the right candidate.
Responsibilities:
Greet and assist customers in a friendly and professional manner
Maintain knowledge of our product offerings, including cannabis accessories
Answer customer inquiries and provide product recommendations
Process transactions accurately using our Point Of Sale system
Ensure the store is clean, organized, and well-maintained
Collaborate with team members to achieve sales targets and customer satisfaction goals
Uphold compliance with all company policies and regulations regarding cannabis accessories sales
Qualifications:
Enthusiasm for the cannabis industry and cannabis accessories
Strong communication and interpersonal skills
Ability to work effectively in a fast-paced environment
Willingness to learn and adapt to new technologies and processes
Previous retail or customer service experience is preferred but not required
Must be 19 years of age or older (legal age for cannabis sales in British Columbia)
Benefits:
Competitive starting wage with opportunities for advancement
Employee discounts on products
Training provided on Point Of Sale system and product knowledge
Friendly and supportive work environment
Extended Health Care
Life Insurance Policy
If you are passionate about the cannabis industry and providing excellent customer service, we encourage you to apply for the Customer Service Representative position at Mary Jane’s Headquarters Kelowna. Join our team and be a part of an exciting and growing industry!
How to Apply:
Please submit your resume and cover letter via Indeed or drop by our store location at 154 Rutland Rd. S, Kelowna in person. We look forward to hearing from you!
Job Types: Full-time, Part-time, Permanent
Salary: $17.00-$18.00 per hour
Expected hours: 16 – 40 per week
Benefits:
Casual dress
Extended health care
Life insurance
Store discount
Supplemental pay types:
Overtime pay
Tips
Experience:
Customer service: 1 year (preferred)
Cannabis Industry: 1 year (preferred)
Work Location: In person
Title: Customer Service/Sales Associate
Company: Mary Janes Headquarters
Location: Kelowna
