Overview
Customer Service Representative (CSR) Jobs in Burlington, ON at MY Construction Supply
Full job description
My Construction Supply is a Canadian leading manufacturer and distributor of concrete form hardware, accessories and construction products. Our world class engineers in research, design, manufacturing and quality control will offer you the highest quality products and best solution for your project. As a customer-focused business, My Construction Supply is known for reliable products with competitive pricing backed by great customer service, including excellent delivery.
We are looking for someone who has good communication skills, can cope with a busy work environment and most important, has a great attitude. You will be part of a strong team dedicated to outstanding service and strong relationships with our customers. You will have all the tools, training and support you need to succeed, maximize your productivity and capitalize on your talents.
In addition to competitive compensation, we offer medical and dental benefits plan, as well as sales training and personal development programs. We offer an environment rich in opportunities and growth potential. Learn more about our company at: www.mycsupply.com
Title: Customer service Representative
Functions:
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels, including direct customer and online customers.
Knowing our products inside and out so that you can answer questions.
Prepare quotes, enter and manage orders
Open accounts and verify credit
Taking and execute sales orders, communicate with warehouse staff to ensure accuracy.
Follow up on accounts receivables
Maintain our databases (CRM, ERP)
Organize exhibitions and / or seminars
Advise customers on the choice of basic products or solutions
Occasionally conduct site visits to clients or other company offices
Assist purchasing manager with logistic operations, including inbound and outbound delivery appointments.
Oversee online sales channels’ inventory level, execute online inventory replenishment orders.
Requirements:
Experience in construction/building product sales and / or customer service (minimum 3-5 years preferably)
Ability to sell and serve in a team environment
Excellent communication and personal initiative skills
Able to work with minimum supervision
Commitment to behave honestly and ethically, while providing superior customer service
Any education or training relevant to this position is an asset
To be bilingual (English, French) is not mandatory, but a an important asset
Work conditions:
Basic salary between 19$/h and 23$/h, + or – based on experience / qualifications
Benefits Plan: medical, dental, specialized cares
Possibility of additional bonuses based on a predetermined performance criteria’s
Reimbursement of 100% travel expenses (reimbursement of business mileage and other expenses)
Laptop, and other tools provided
Office located in Brantford ON
Job Type: Full-time
Salary: $19.00 to $23.00 /hour
Job Type: Full-time
Salary: $22.00-$26.00 per hour
Expected hours: 40 per week
Benefits:
Casual dress
Dental care
Disability insurance
Extended health care
Life insurance
Store discount
Vision care
Schedule:
8 hour shift
Monday to Friday
Supplemental pay types:
Bonus pay
Education:
Bachelor’s Degree (preferred)
Experience:
customer …
Title: Customer Service Representative (CSR)
Company: MY Construction Supply
Location: Burlington, ON
Category:
