Overview
Customer Service Representative Jobs in Toronto at Iceberg Finance Group
iFinance Canada, recently acquired by Iceberg Finance, is a company offering personal loans mainly in the medical field. It lends to consumers across Canada through its vast network of service providers and merchants, including thousands of medical, dental and veterinary clinics. Following this acquisition, the Iceberg Finance group finds itself amongst the 10 largest lenders in Canada in the specialized financing sector.
Our mission is to offer innovative and flexible financing solutions adapted to the changing and specific needs of our consumers and our business partners. We are recognized for our professional services and innovative approach.
Your role?
Answer customer calls and e-mails
Follow up with customers in arrears
Follow-up unpaid accounts
Initiate legal collection proceedings
Administrative tasks
Are you interested in this challenge? This position is for you if :
You’re interested in playing a tangible role in the company’s activities
You are meticulous, rigorous, organized and discerning.
You have experience in customer service
You are comfortable using computer software.
You have a collaborative spirit and enjoy teamwork.
Why you would love to work at iFinance / Iceberg:
Full-time permanent position
Hybrid work model (3 days in office)
Superior benefits including extended health care
RRSP program with company match
A new vibrant office environment in Toronto
1 hour lunch paid every day
Join our innovative fintech company and be part of our mission to help Canadians achieve their dreams! We offer a hybrid work environment, allowing you the flexibility to work both in our brand new modern downtown offices and remotely.
Title: Customer Service Representative
Company: Iceberg Finance Group
Location: Toronto
