Customer Service Representative

Customer Service Representative (Temporary Contract)

Location: Delta, BC

Work Schedule: Monday to Friday, 7:30 AM – 4:00 PM

Pay Rate: $26.00 per hour (40 hours per week)

Contract Term: June 15, 2026 – August 14th, 2026 (strong possibility of being extended)

About the Opportunity

We are currently seeking a reliable and detail-oriented Customer Service Representative for a short-term contract assignment 2 months contract role with the potential to be extended. This role is ideal for an individual who enjoys customer interaction, data entry, and administrative support in a fast-paced environment.

Key Responsibilities

Perform accurate and timely data entry into company systems

Contact retail stores and customers by phone to place product orders and confirm order details

Update and maintain customer and order information in internal databases

Respond to customer inquiries in a professional and courteous manner

Monitor and track order status, ensuring information is up to date

Assist with order processing and administrative tasks as required

Prepare and maintain simple reports using Microsoft Excel

Collaborate with internal departments to ensure timely order fulfillment

Maintain a high level of accuracy and attention to detail in all work performed

Qualifications

Previous customer service experience required

Previous call centre experience is strongly preferred

Strong data entry skills with a high level of accuracy

Excellent verbal and written communication skills

Proficient in Microsoft Office, particularly:

Microsoft Excel

Microsoft Word

Microsoft Outlook

Strong organizational and time management skills

Ability to multitask and prioritize workload effectively

Professional telephone manner and customer-focused approach

Ability to work independently and as part of a team

What We Offer

Competitive pay rate of $26.00 per hour

Full-time hours (40 hours per week)

Monday to Friday schedule with no weekends

Opportunity to gain experience with a reputable organization

Supportive and collaborative work environment

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Staffworks may utilize AI in their recruitment and selection process.