Overview
Customer Service Host Jobs in Nanaimo, Canada at Coast Hotels
Title: Customer Service Host
Company: Coast Hotels
Location: Nanaimo, Canada
Category:
Position: Customer Service Host at Coast Hotels
Elevate guest experiences as a Host with Coast Hotels by delivering exceptional customer service and upholding quality in Food & Beverage operations. Join a team dedicated to hospitality excellence.
As a Host, you will serve as an Ambassador for Coast Hotels, ensuring guests receive warm welcomes and expert assistance. This role incorporates seating guests, managing reservations, and handling cash transactions in line with hotel policies. Your aim will be to create a satisfying and secure atmosphere for guests while following quality and safety standards.
Key Responsibilities:
• Greet and welcome guests with a friendly attitude
• Assist guests with seating and manage reservations
• Handle cash, checks, and card transactions accurately
• Check on guest satisfaction and follow up on requests
• Maintain inventory levels and stock necessary supplies
Requirements:
• FOODSAFE and Serving It Right certifications
• Professional appearance and communication skills
• Cash handling experience preferred
• Ability to multitask and pay attention to detail
• Flexible schedule availability, including evenings and weekends
Deliver outstanding hospitality and exceed guest expectations at Coast Hotels.
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