Overview
Customer Service Associate Jobs in Québec – Quebec at RONA
Title: Customer Service Associate
Company: RONA
Location: Québec – Quebec
Category: Retail, Customer Service/HelpDesk
Location: Québec
Customer Service Associate
Language English
Français (CA)
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By joining the RONA family, you’ll enjoy many benefits, such as:
An
inclusive
and safe working environment
Promotion
of
work-life balance
Exclusive
employee discounts
Benefits:
insurance (certain conditions apply), annual
salary review
, etc.
Opportunities for
advancement
within the company
An employer that’s involved in the community
Teamwork
and ongoing training
A
comprehensive training
program for all new hires
A student
incentive program
And much more!
At RONA, over 22,000 employees let their passion blossom every day. Our teams from the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So if you’re looking to do what you love, we could be a perfect match.
Our expectations:
The primary function of the Customer Service Associate (CSA) / Loader is to assist customers with all of their shopping needs. The CSA/Loader is responsible for providing excellent customer service by responding to customer inquiries and helping customers with locating, selecting, carrying, and loading merchandise along with responding to requests for assistance throughout the store. This includes supporting checkout functions and other customer services as needed.
This position requires morning, afternoon, and evening availability any day of the week.
Your role
:
Prepare quick-load items, replenish shelves, and use Power Equipment as needed
Maintain a safe and secure
work environment
by conducting daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks
Complete all other duties as assigned
The qualifications we are looking for:
At least 6 months of experience using a computer (including inputting, accessing, modifying, or outputting information)
At least 6 months of experience using a handheld device (e.g., mobile phone, LRT gun, Palm Pilot, tablet, iPod) to enter, access, and output information
At least 6 months of
retail experience
as a loader at other home improvement or hardware retailers
At least 6 months of experience working in any department at a RONA retail store
At least 6 months of retail
merchandising
experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping
At least 6 months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles
Ability to
lift 26-50 pounds without assistance many times a day, as well as 51-75 pounds without assistance daily and 76-100 pounds with assistance daily
Ability to
perform under difficult work conditions such as in extreme cold,…