Overview
Customer Service/Administrative Clerk Jobs in Regina at Government of Saskatchewan
Customer Service/Administrative Clerk – ADM023774
Employment Type: Permanent Full-time
Location(s): SK-Rgna-Regina
Ministry: 026 Environment
Salary Range: $20.670 – $25.903 Hourly
Grade: SGEU.04.
The Ministry of Environment takes a team-based approach to protecting Saskatchewan’s environment for the well-being of the province, its people and its future. We use science-based solutions and environmental laws to help safeguard communities, and to protect our air, land, water and habitat. We are committed to high citizen and client satisfaction through workplace excellence, continuous improvement and innovation.
The Opportunity
The Saskatchewan Ministry of Environment has a permanent full-time position opening in the Corporate Services Division, Financial and Property Management Branch for Customer Service/Administrative Clerk.
This position is responsible for processing incoming and outgoing mail for the ministry. Duties include sorting and handling letters, packages and boxes. In addition to the mail function, this position will assist in answering the ministry payment line and process payments for customers and provide accurate and up-to-date information to customer questions regarding invoices and/or other inquiries. You will read, understand, memorize, and recall various pieces of information, such as codes, locations, etc. in order to sort and meter mail quickly and accurately. Daily mail logs are prepared and any mail with customer payments are tracked and documented. The position assists in the preparation of large-scale routine and special mailouts that are printed and managed within the ministry. You will provide information on postal rates and regulations and arrange couriers as needed. You will be required to lift and carry mail bags, boxes, parcels and packages. You will be required to process Canada Post mail, internal interoffice mail, courier boxes and bags in a timely manner. The successful candidate must be able to lift and carry heavy articles, repeatedly on a daily basis.
This position assists with certain administrative duties and provides general office support for the Branch. These include ordering supplies, tracking assets, completing an asset audit of branch equipment, asset disposal/records retention and organization, updating contact lists, and assisting with the onboarding and offboarding process of branch staff. This position has also taken on duties that affect the Ministry such as processing building key fob
requests and government photo IDs, Archibus requests, booking boardrooms for internal and external clients and providing tech support for boardroom equipment. You will assist with records management by ensuring files are boxed and recorded appropriately according to the records standards. Arranging couriers to take boxes for archiving or retrieving them.
Ideal Candidate
The successful candidate will be flexible to successfully adapt to changing work environments, processes, and workloads. He or she will also be creative and a team player to cooperatively discover and implement solutions to challenges that arise. Also, have the ability to provide excellent customer service. The knowledge, skills, and abilities required for this position are typically obtained by completion of a high school diploma and/or related experience. A certificate in Office Administration is preferred. Experience processing debit and credit card payments, familiarity with Microsoft Word and Excel in addition to general computer knowledge and/or Government software such as Midas and eCLMS is an asset.
What we offer:
Dynamic, challenging work for talented individuals;
A competitive salary;
Comprehensive benefits package including pension;
Vacation, earned days off (EDO) and other types of leave (maternity/paternity/adoption, family/personal leave, sick leave);
Inclusive work environments;
Advancement opportunities;
Flexible work arrangements.
We are committed to workplace diversity.
Hours of Work: A – SGEU Office 36 – one day off every two weeks
Number of Openings: 1
Closing Date: Apr 26, 2024, 12:59:00 AM
Title: Customer Service/Administrative Clerk
Company: Government of Saskatchewan
Location: Regina
