Overview
Customer Relationship Lead – Gaming Jobs in Petrolia, Canada at Digital Outsource Services
Title: Customer Relationship Lead – Gaming
Company: Digital Outsource Services
Location: Petrolia, Canada
Category:
Position: Dynamic Customer Relationship Lead – Gaming
Location: Petrolia
Join Digi Outsource as a Customer Relationship Manager and dive into the exciting world of online gaming. You’ll make a direct impact on high-value customer experiences through tailored management and engagement.
At Digi Outsource, a leading part of Super Group, we seek a passionate Customer Relationship Manager to cultivate relationships with HVC. This role emphasizes understanding customers’ financial backgrounds and ensuring responsible gambling practices while delivering exceptional service. Your adaptability and organizational skills will be essential in this vibrant and dynamic role.
Key Responsibilities:
• Host and manage relationships with high-value customers
• Analyze accounts to make informed upgrade or downgrade recommendations
• Provide personalized offers based on individual customer feedback
• Report on customer experiences and maintain safety standards
• Represent the company at events, enhancing player engagement
Requirements:
• Clear, confident communicator with organizational prowess
• Proficiency in CRM tools and customer service strategies
• Background in online gaming and an understanding of player behavior
• Capable of managing multiple projects seamlessly
• Knowledge of gambling regulations is a plus
Leverage your skills to foster relationships and elevate the customer experience at Digi Outsource.
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