Overview
CUSTOMER MARKETING COORDINATOR Jobs in Toronto, Ontario, Canada at Auxly
Title: CUSTOMER MARKETING COORDINATOR
Company: Auxly
Location: Toronto, Ontario, Canada
CUSTOMER MARKETING COORDINATOR
Job Title: Customer Marketing Coordinator
Reports to: Senior Shopper Marketing Manager
Location: Toronto, ON
Department: Commercial
Description
Auxly is seeking a Customer Marketing Coordinator on a full-time basis. This role supports the Senior Shopper Marketing Manager by bridging the gap between marketing strategy and in-store execution, ensuring brand initiatives are effectively brought to life at retail. The successful candidate brings a blend of strategic and tactical trade marketing experience, with strengths in project management, cross-functional collaboration, and retail program execution.
Key Responsibilities
Customer Marketing Execution
- Own and lead execution of customer takeover programs across national & regional retail banners.
- Partner with Sales Managers to understand promotional plans, featured SKUs, and account-specific requirements.
- Translate program strategy into actionable retail execution plans across store networks.
In-Store Merchandising & Auditing
- Conduct regular in-market visits with Sales to evaluate in-store execution and ensure strong brand presence.
- Develop and deliver merchandising guidance and tools to drive consistency and elevate in-store presence.
- Perform store audits and gather insights to identify opportunities and inform future program optimization.
Store-Level Customization & Planning
- Customize in-store display solutions based on each store’s footprint, merchandising constraints, and available assets.
- Develop tailored asset lists and execution plans by store or store cluster.
Cross-Functional Collaboration
- Act as the key marketing partner supporting Sales on retail program execution.
- Collaborate with internal teams (Marketing, Sales, Legal) to ensure assets are delivered on time and compliant.
- Support ad hoc initiatives tied to retail programs and innovation launches.
Coordination of Marketing Assets (Sales Support):
- Manage the asset portal for trade marketing assets, create new inventory items (both physical and digital).
- Maintain an organized inventory of marketing materials and provide regular updates to stakeholders on stock levels and material availability.
Skills & Qualifications
- Education: Bachelor’s degree in Marketing, Business Administration, or a related field.
- Experience: 3+ years of experience in shopper marketing, trade marketing, sales support, or a related role. Experience in CPG or cannabis is an asset.
- Retail & Merchandising Knowledge: Strong understanding of retail environments, store operations, and merchandising principles.
- Project Management: Proven ability to manage multiple programs simultaneously, prioritize effectively, and drive cross-functional initiatives from planning through execution.
- Attention to Detail & Organization: Highly organized with strong attention to detail and a focus on accuracy in execution.
- Cross-Functional Collaboration: Strong communication skills with the ability to work effectively across Sales, Marketing, and external retail partners.
- Technical Skills: Advanced proficiency in Microsoft Excel and PowerPoint; experience with data or reporting tools (e.g., Tableau, Oracle) is an asset.
- Adaptability & Ownership: Thrives in a fast-paced environment, takes initiative, and demonstrates a high level of accountability.
Location
- This position is based in Toronto, Canada, hybrid office / work-from-home arrangement.
- The successful candidate will be expected to work from our downtown Toronto office three days per week.
