Overview
Customer Experience Associate – Polo Park Shopping Centre Branch Jobs in Winnipeg – Manitoba at Scotiabank
Title: Customer Experience Associate – Polo Park Shopping Centre Branch
Company: Scotiabank
Location: Winnipeg – Manitoba
Category: Finance & Banking, Customer Service/HelpDesk
Position: Customer Experience Associate – Polo Park Shopping Centre Branch (22.5 hours/week)
Requisition
Join a
purpose driven
winning team, committed to results, in an
inclusive
and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Customer Experience Associates are people-centric and connect with customers in a relatable way.
As an essential member of the Canadian Banking Branch network, the focus is to provide
exceptional service
throughout the customer’s journey by:
Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for Processing day to day transactions Nurturing rich, long-standing relationships Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs Is this role right for you?
In this role you will:
Build strong customer relationships and deliver excellent customer service Uncover and solve customers’ needs Explain complicated concepts simply Demonstrate success in a target-based performance environment, as well as contribute positively to a
team-oriented
work environment
Demonstrate an eagerness to learn and determination to succeed Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
Have proven customer service skills through work or
community involvement
Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Are comfortable in simple sales situations Have strong technical skills and the ability to promote digital and self-service banking options to our customers What’s in it for you? The opportunity to join a
forward-thinking
organization surrounded by a
collaborative team
of
innovative
thinkers A rewarding
career path
with
diverse
opportunities for professional development Internal training to support your
career growth
and enhance
your skills
An organization committed to making a difference in our communities – for you and our customers You can expect to be recognized and rewarded for high-performance.
You’ll be supported by
leadership
through meaningful development conversations that enable faster
advancement
and internal training to support your growth and development. A competitive compensation and
benefits package
Location(s):
Canada :
Manitoba :
Winnipeg Scotiabank is a leading bank in the Americas. Guided by our
purpose
: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an
inclusive
and accessible environment for everyone.
If you require accommodation (including, but not limited to, an acce…
