Overview
Customer Data Analyst Jobs in Thornhill at Grainger
Please note: This is a hybrid position with 3 days a week in the office in Thornhill, Ontario (Canada)
Position Objective: The primary purpose of this position is to analyze Customer Pricing Contracts and product files, initiate contract renewals and provide suggested pricing for new business opportunities. This role will impact the decisions made when determining profitability and managing customers.
KEY DUTIES AND RESPONSIBILITIES:
Analyze and suggest pricing, make recommendations for margin mix on new and existing customer pricing contracts and product files
Analyze pricing trends, obtain customer, market and competitive information from National Accounts Managers and Business Managers to be used in pricing analysis and suggested pricing
Provide pricing analysis on changes to product files
Within the Proposal process work closely with business opportunity owner in pricing strategies on product file
Within the Implementation process work with opportunity owner in developing contract model and make recommendations on margin mix
Initiate pricing files for upcoming contract expiries; follow up with NAMs, BMs, PRG and Charge Back to secure expected contract renewals
Make recommendations to Business Managers, National Account Mangers, Directors and General Managers during pricing strategy discussions as necessary
Provide ad hoc analysis on specific National Accounts as needed
Work closely with National Accounts Sales, Proposals and Business Support teams
Provide other assistance, as required, to the overall National Accounts Team
Job Requirements:
REQUIRED EXPERIENCE AND QUALIFICATIONS:
Post Secondary Education in Business and applied Arts
Strong working knowledge of Microsoft Office applications
Experience with Excel and SAP required
PowerBI and SQL experience nice to have
Strong organizational, analytical and problem solving skills
High degree of accuracy and attention to detail
Proven time management and prioritization skills; ability to multitask and work in a fast-paced environment
Excellent verbal and written communication skills
Exceptional business acumen and professional attitude
Excellent team player
Proven strong customer focus and sales orientation
Well-rounded safety and industrial product knowledge acquired through prior experience or education
Must demonstrate initiative and the ability to work with minimal supervision
Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):
Medical, dental, vision and prescription drug coverage
Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
Life insurance coverage, including spousal and dependent life insurance
Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
Educational & Professional Membership Fee Assistance program
Employee discounts, team member perks and more!
DEI Statement
We encourage you to apply even if your experience doesn’t perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.
Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role or to a director+ position.
Grainger is an Equal Opportunity Workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Accommodations are available on request.
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Job Snapshot
Employee Type
Full-Time
Location
Thornhill ON, Ontario (Hybrid)
Experience
Not Specified
Date Posted
03/04/2024
Show more
Title: Customer Data Analyst
Company: Grainger
Location: Thornhill
