Overview

CSR (Customer Service Representative) Jobs in Edmonton at Aptco Appliance

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CSR – Customer Service Representative

Aptco Appliance Sales & Service

Aptco Appliance is seeking a reliable individual for a Customer Service Representative role in our fast-paced front office.

The successful candidate:

· Will be punctual, neat, tidy, and possess strong organizational, multitasking and time management skills.

· Be able to work well with others as well as independently.

· Have excellent communication skills and above average customer service skills.

· Will have strong computer proficiency.

· Knowledge with ePASS software an asset.

· Will strive to constantly improve skills and maintain customer relationships.

· Will have a positive attitude.

Duties and Responsibilities include:

· Answering incoming calls professionally and arrange service calls accordingly.

· Create service tickets via ePASS software program.

· Monitor and respond to customer emails.

· Assist other front office staff members as required.

We offer:

Competitive Wages

Group Benefits

Great work environment with several long-term employees

Excellent team with great support

Job Types: Full-time, Permanent

Pay: $20.00-$23.00 per hour

Expected hours: 40 per week

Benefits:

Casual dress
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Vision care

Schedule:

Day shift
Monday to Friday

Work Location: In person

Title: CSR (Customer Service Representative)

Company: Aptco Appliance

Location: Edmonton

 

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