Overview
Counter Sales Representative Jobs in Saanichton – British Columbia at Uni-Select
Title: Counter Sales Representative
Company: Uni-Select
Location: Saanichton – British Columbia
Category: Automotive
Location: Saanichton
Job Description:
Your main responsibilities:
Greets all customers (in person or over the phone) with a positive, engaging and welcoming attitude
Sell and support a diversified line of products via phone, fax, email and over-the-counter, promoting Private Brands and eCommerce channels whenever possible. Delivering a high level of customer service and support promotions and
upselling
opportunities
Support our largest and most complex customers
Provide
leadership
and ensure continued exceptional customer service by the branch team, when required
Support Branch Manager by assisting with everyday operational/administrative functions, when required
Executing the store’s business plan as per company guidelines.
Sell and support a diversified line of products via phone, fax, email and over-the-counter, promoting Private Brands and eCommerce channels whenever possible. Delivering a high level of customer service and support promotions and
upselling
opportunities
Handle customer transactions; including sales, returns, defectives in a timely manner
Ensuring customers parts orders are accurately filled and delivered in a timely and efficient manner.
Reconcile their transaction history and drawer at the conclusion of each shift
Operate the store point of sale system (Parts Watch), internet and paper catalogue to search for parts and customer accounts, and to invoice and pull orders.
Assist with
merchandising
activities, maintaining standards of appearance, coordinate and cooperate with employees in the execution of plan-o-grams, overall product presentation,
inventory management
, signage and various product initiatives to enhance the customer experience and maximize inventory turns.
Follow all policies and standard operating procedures related to cash, credit, check, refund and return policies.
Work with the management team to react to customer service issues, customer complaints, and/or business opportunities.
Contribute proactively to improvements in branch sales and profitability
Adhere to inventory control programs, in-stock standards and all operating procedures
Important for you to know:
Workplace location: 6777 Kirkpatrick Crescent, Saanichton BC V8M 1Z8
Hours:
From Monday to Friday, 8:00 to 4:30pm.
Weekly basis:
Permanent 40 hours per week.
Essential qualifications:
Automotive Parts experience in the automotive aftermarket (Jobber) parts industry (min 3 year)
Experience with
automotive repairs is an asset
Experience with
MS Office products
Superior interpersonal,
communication
,
problem solving
and customer service skills to effectively build relationships
Excellent verbal, written and effective listening skills
Ability to
work
flexible hours
, including weekends.
Being able to lift heavy equipment up to 50 pounds.
Uni-Select is an equal opportunity employer. We celebrate
diversity
and are committed to creating an
inclusive
environment for all employees.
