Overview
Counter Sales Representative Jobs in Barrie – Ontario at Uni-Select
Title: Counter Sales Representative
Company: Uni-Select
Location: Barrie – Ontario
Category: Customer Service/HelpDesk
Position: Counter Sales Representative-4
Job Description:
Please remove the language you do not require for your job posting (French or English)
ENGLISHAt Bumper to bumper, we offer
challenging
and rewarding career opportunities and are proud to be Canada’s leader in the distribution of automotive parts,
tools and equipment
to the automotive aftermarket. Our culture is built on professional excellence,
collaboration
,
innovation
and entrepreneurialism. We provide the tools and opportunities to help our people develop to their full potential.
Your role
is important
You will
provide excellent customer service in selling a diversified line of products via phone, fax, email and over-the-counter.
You will
have the most face-to-face interactions with our rural customer base.
Important for you to know:
Workplace location:
Work hours:
Weekly basis:
Key Areas of Responsibility Greets all customers (in person or over the phone) with a positive, engaging and welcoming attitude
Sell and support a diversified line of products via phone, fax, email and over-the-counter, promoting Private Brands and eCommerce channels whenever possible. Delivering a high level of customer service and support promotions and
upselling
opportunities
Handle customer transactions; including sales, returns, defectives in a timely manner
Ensuring customers parts orders are accurately filled and delivered in a timely and efficient manner.
Reconcile their transaction history and drawer at the conclusion of each shift
Operate the store point of sale system (Parts Watch), internet and paper catalogue to search for parts and customer accounts, and to invoice and pull orders.
Assist with
merchandising
activities, maintaining standards of appearance, coordinate and cooperate with employees in the execution of plan-o-grams, overall product presentation,
inventory management
, signage and various product initiatives to enhance the customer experience and maximize inventory turns.
Follow all policies and standard operating procedures related to cash, credit, check, refund and return policies.
Work with the management team to react to customer service issues, customer complaints, and/or business opportunities.
Contribute proactively to improvements in branch sales and profitability
Adhere to inventory control programs, in-stock standards and all operating procedures
Effectively communicate with all store and support center team members, management and customers
Other store support related duties including but not limited to supporting the warehouse functions and delivery/pickup of product as required
Requirements
Experience in the automotive aftermarket parts industry (min 1 year)
About Bumper to Bumper Bumper to Bumper fosters and welcomes
diverse
teams and ideas: ideas that are new, different, and game-changing. We aim to build a culture where difference is valued, every team member has a seat at the table, and all voices are heard. It is thus our mission to attract and cultivate
diverse
perspectives by empowering our people to bring their authentic selves to work every day.
We are committed to
continuous improvement
…
