Overview
Counselor (Evening Shift) Jobs in Etobicoke, ON at Ernestine’s Women’s Shelter
Full job description
Ernestine’s Shelter is an organization that provides support and shelter for women, Two-Sprit, trans, non-binary and gender diverse individuals, youth and children experiencing violence. Within a solidarity model, Ernestine’s acknowledges the multitude of issues facing survivors of abuse and provides crisis intervention and a range of holistic services.
The Counsellor provides resources, support and crisis intervention to clients residing in the shelter. The counsellor will bring strong interpersonal, conflict resolution and relationship building skills, knowledge in providing direct and indirect services to women, Two-Sprit, trans, non-binary and gender diverse individuals and their children escaping violence, advocacy, referrals, crisis intervention, and supportive counseling. The counselor will possess a commitment to facilitate cooperative living in a crisis environment through a proven ability of mediation skills, with the demonstrative competency of ensuring safety and security of women, Two-Sprit, trans, non-binary and gender diverse individuals and their children while on shift. Integral to this role is an understanding of trauma-informed, harm reduction, anti-racist/anti- oppression and equity principles and frameworks.
KEY DUTIES AND RESPONSIBILITIES
· Provides crisis support, de-escalation, supportive counselling and conflict mediation.
· Fosters and maintains a trauma-informed approach and harm reduction framework in their work with clients.
· Performs shift change procedures and conducts security of shelter; actively ensures all safety procedures are maintained and issues are communicated to facilities team as required.
· Respond to calls on the crisis line, following crisis call procedures and conducts intake procedures, safety planning and risk management with clients.
· Provides overdose prevention and response, education and information for safer drug use/safer sex supplies; provide harm reduction supplies and supports to clients.
· Supports client-centered plans and goals based in their individual needs; including case management plans.
· Offers client centered solution-focused counselling.
· Provides information on community supports and referrals, including warm referrals.
· Participates on agency committees and contributes to events, which includes team meetings and case management meetings.
· Communicates with team members to share information, provide debriefing opportunities and resolve problems.
· Develops and maintains effective and positive interpersonal relationships with all agency staff members, volunteers and external contacts.
· Maintains comprehensive and accurate clients’ records.
· Keeps accurate documented statistics of all clients residing at Ernestine’s Shelter.
· Responsible for providing written reports on monthly statistics and monthly trends.
QUALIFICATIONS
· A minimum three years’ experience working in a counselling capacity with women, Two-Sprit, trans, non-binary and gender diverse individuals and children who have experienced sexual abuse and/or violence in relationships;
· Post-secondary education and previous front-line shelter work is required;
· Experience providing information and referrals specific to the needs of women, Two-Sprit, trans, non-binary and gender diverse individuals fleeing violence;
· Experience and training in working from an anti-racism/anti-oppression framework, Trauma-Informed care, mental health recovery model and harm re…
Title: Counselor (Evening Shift)
Company: Ernestine’s Women’s Shelter
Location: Etobicoke, ON
Category:
