Overview
COUNSELLOR Jobs in Toronto, ON at City of Toronto
Full job description
Job ID:42901
Job Category:Community & Social Services
Division & Section:Seniors Services & Long Term Care, LTC Regional Services
Work Location:Castleview-Wychwood Towers, 351 Christie St, Toronto
Job Type & Duration:Full-time, 1 Permanent vacancy
Hourly Rate:$41.33 – $45.26
Shift Information:Various – Days, Evenings and Weekends, 35 hours per week
Affiliation:L79 Full-time
Number of Positions Open:1
Posting Period:25-Mar-2024 to 10-Apr-2024
Job Summary
The City’s Seniors Services and Long-Term Care Division supports residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services, enabling people to live with support and age with dignity. The Division believes in the values of Compassion, Accountability, Respect, and Excellence. CareTO is our brand for the culture change we are investing in for the City’s directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/). Based on evidence-informed research, our goal is to improve the experiences of all those who live, work, volunteer, and visit.
Job Description
Major Responsibilities:
Processes applications and referrals from residents.
Conducts assessments of residents’ needs and eligibility for service and assistance.
Obtains required information from residents and next-of-kin and consults and collaborates with doctors and other team members, agencies, etc., to complete appropriate documentation.
Provides crisis intervention during emergency and other situations.
Determines, develops and recommends course of action based on legislation, divisional policies, procedures, functional abilities, urgency, finances, etc.
Counsels the individual and/or families on best alternatives or course of action.
Assists or coordinates referrals, provides adjustment and support to new situations through additional counselling, observation and evaluation.
Provides therapeutic counselling and ongoing support to residents/families regarding behaviour, attitude, and environment and advocates on their behalf.
Refers individuals and/or residents to internal or external programs, services and agencies to complement, or in place of City services.
Coordinates referrals for admission to outside agencies, purchased services and City services by preparing forms, writing reports, presenting residents’ cases to admission boards and providing involved staff with information necessary to prepare for admission (e.g. ensuring accommodations are prepared etc.).
Monitors individual and/or families’ progress by additional visits, counselling, discussions about change in status, needs, etc.
Liaises with agencies involved regarding residents’ attendance, suitability, concerns, etc. and modifies action plan, as required.
Writes reports, prepares correspondence and maintains case documentation. Documents all information, occurrences, etc., and prepares statistics related to case histories. Maintains records, charts, clinical reports, files, waiting list, etc.
Participates in care conference meetings to review individuals’ and/or families’ goals, outstanding needs, program suitability, develop resident care plans and identify expected outcomes. Develops and conducts group sessions.
Develops objectives and appropriate evaluations of the impact of each session on the resident’s wellbeing, status, etc.
Distributes …
Title: COUNSELLOR
Company: City of Toronto
Location: Toronto, ON
Category:
