Overview
Coordinator, Workplace Investigations Jobs in Brampton, Ontario at City of Brampton
Title: Coordinator, Workplace Investigations
Company: City of Brampton
Location: Brampton, Ontario
Job DescriptionJOB TITLE:Coordinator, Workplace Investigations
DEPARTMENT:Corporate Support Services
POSTING NUMBER:105863
NUMBER OF POSITIONS:1
JOB STATUS & DURATION:Full Time Permanent
HOURS OF WORK:35 hour workweek
LOCATION:Hybrid Model*– when working onsite, you will report to the location of City Hall
SALARY GRADE:4
HIRING SALARY RANGE:$75,358.00 – $84,778.00per annum
MAXIMUM OF SALARY RANGE:$94,198.00 per annum
JOB TYPE:Management and Administration/Union
POSTING DATE:February 5, 2024
CLOSING DATE:February 16, 2024
Area Of ResponsibilityReporting to the Senior Manager Employee & Labour Relations, this position assists internal and external Investigators by coordinating and facilitating workplace investigations. Manage caseloads of multiple investigations, working both autonomously and collaboratively with fellow team members. Work with Operating Departments and respective management while interacting with employees at all levels of the corporation, helping to build trust, understanding and transparency and instill confidence in the city’s investigation process. Support the promotion of and education around the Harassment and Discrimination Prevention and Workplace Violence Prevention programs and related procedures and processes at the City of Brampton
Key Duties And ResponsibilitiesOPERATIONS SUPPORT
Coordinates and facilitates initial intake of workplace investigations.
Coordinates interviews as needed for complainants, witnesses, and respondents in consultation with the Lead Investigator.
Assists the Lead Investigator in conducting in-depth and detailed investigations of employee workplace complaints.
Assists Lead Investigator in preparing investigative plans including planning and scheduling interviews and meetings, records to be obtained, and identifying potential issues.
Drafts written report of investigations, recommendations or correspondence to be reviewed by Lead Investigator, HRBP or Senior Manager, Employee and Labour Relations.
Coordinates the reconciliation of accounts with third party investigation vendors.
Reviews applicable legislation, policies, procedures etc. to support the facts and circumstances of investigations.
Assists with implementing quality assurance measures as needed.
Performs other related work as assigned.
CUSTOMER SERVICE
Responds to routine queries regarding complaints and workplace investigations by prioritizing requests and escalating for resolution as required.
Handles highly sensitive workplace issues and information in a responsible and confidential manner at all times.
Build and maintain a collaborative working relationship with cross-functional departments, teams, management and externally, to foster and support coordination while carrying out accountabilities.
Identify complex, highly visible and uncertain challenges, with solutions or recommendations to the team and management.
COMMUNICATION AND REPORTING
Prepare comprehensive informational reports, presentations, statistical reporting, data and other relevant materials as required accurately by established timelines.
Handle confidential matters and co-ordinate activities to support the investigations.
Integrate with all areas of HR and by building trusted relationships and sharing best practices with the broader workplace investigation partners.
CORPORATE CONTRIBUTION
Conduct research using internal and external resources to gain insight of current pr…
