Overview
Coordinator, Quality Assurance Jobs in Port Alberni, Canada at North Island College
Title: Coordinator, Quality Assurance
Company: North Island College
Location: Port Alberni, Canada
Category:
Position Summary
Reporting to the Associate Vice-President, College Experience, the Coordinator, Quality Assurance (QA) provides operational leadership for North Island College’s quality assurance processes. The Coordinator plans, delivers, and continuously improves QA services including program review, program impact assessment, and other intermediary review processes that support excellence in NIC’s programming.
The Coordinator works in close partnership with the Dean and/or Director Office of instructional areas, Institutional Analysis and Planning, and the Office of the Vice-President Academic, and is expected to advance NIC’s commitments to Indigenization, and to equity, diversity, and inclusion through every aspect of QA practice. Position Competencies – Creates a Positive Climate and Culture;
– Effective Communication Skills;
– Effectively Develops Goals & Objectives;
– Focuses Effectively on Key Results and Priorities;
– Demonstrates a Focus on Continuous Improvement;
– Interpersonal Effectiveness.
Duties & Responsibilities 1.0 QUALITY ASSURANCE COORDINATION
• Ensure that effective standardized policies and procedures are in place college-wide to support comprehensive QA services.
• Provide functional leadership (i.e., subject-matter direction without formal supervisory authority) for QA processes and practices across the College.
• Develop tactical service plans, in collaboration with the Education Team, to enhance QA processes for learners and faculty across the NIC region.
• Collaborate with the Education Team and Institutional Analysis and Planning to develop and operationalize program review and program impact assessment schedules.
• Monitor QA processes by analyzing QA data and trends, and through ongoing consultation.
• Research opportunities to improve service and, in consultation with the AVP College Experience, plan and implement service enhancements.
Ensure QA practices are conducted openly, with integrity, and in the College’s best interests.2.0 INDIGENIZATION, EQUITY, DIVERSITY, AND INCLUSION
• Embed the principles of the Truth and Reconciliation Commission Calls to Action and the BC Declaration on the Rights of Indigenous Peoples Act (DRIPA) in QA frameworks, tools, and conversations.
• Work in respectful partnership with Indigenous Education and with First Nations communities served by NIC to ensure program review and quality enhancement reflect Indigenous ways of knowing and learning.
• Apply an equity, diversity, and inclusion lens to all QA processes, including learning outcomes review, curriculum mapping, and evidence gathering.
Support faculty and departments in identifying and addressing systemic barriers to learner success.3.0 PROGRAM REVIEW AND QUALITY ENHANCEMENT
• Lead the development, planning, implementation, and evaluation of program review and quality enhancement initiatives at NIC.
• Facilitate departments through program review, including learning outcomes development, curriculum mapping, departmental identity, goal-setting and PD planning, evidence gathering, course development, and curricular alignment.
• Lead or co-lead small, medium, and large QA projects, including project management, communication, tracking, and reporting on outcomes.
• Support faculty and departments in interpreting QA data and translating findings into actionable improvements.
Coordinate any other QA or quality enhancement processes identified by the College.4.0 ENGAGEMENT AND COMMUNICATION
• Communicate regularly with the Office of the Vice-President Academic and the Education Team to align QA priorities with institutional needs.
• Organize and chair QA meetings, working groups, and consultation sessions across campuses.
• Communicate QA processes, expectations, and outcomes clearly to the College community in written and oral formats appropriate to varied audiences.
Maintain effective working relationships with faculty, staff, administrators, students, external agencies, and accrediting bodies.5.0 BUDGET AND FINANCIAL MANAGEMENT
• Develop and manage the QA budget, accountable to the AVP College Experience or designate.
Approve and monitor expenditures within the authorized budget and in accordance with…