Overview
Content Designer Jobs in Toronto – Ontario at Insight Global
Title: Content Designer
Company: Insight Global
Location: Toronto – Ontario
Category: Creative Arts/Media
We are seeking a dedicated and
innovative
Content Designer to join a Big 5 banking client. In this role, you will be instrumental in creating engaging and intuitive customer experiences for a
diverse
product portfolios, including: sales journeys, public website, secure sites, and sustainable banking initiatives.
You will
collaborate closely with various product partners, designers, and content designers to ensure the delivery of high-quality content. The ideal candidate is expected to have excellent organizational and stakeholder management skills.
Responsibilities:
* Collaborate with different product partners and designers across various portfolios, ensuring organized and cohesive content development.
* Utilize shared Excel documents to collect, review, and manage chatbot-related content submissions.
* Engage with stakeholders and the development team to gain feedback on content.
* Liaise with Product Owners (POs) and content strategists in building out customer experiences tailored for each product group.
* Participate actively in content and design sprints, bringing
innovation
and creativity to the forefront of all projects.
* Work alongside UX Researchers to enhance user experience through data-driven insights.
Manage the tracking of content updates efficiently while overseeing backlog management for submitted contents.
