Overview
Community Standards Inspector Jobs in Ashburn, VA at Willowsford HOA
Title: Community Standards Inspector
Department: Community Standards
Reports to: Community Standards Manager
Type of Position: Full Time
FLSA Classification: Non-Exempt
GENERAL OVERVIEW
Reporting to the Community Standards Director, this role conducts routine home/Lot inspections and resale disclosure inspections throughout the Community. Ensures compliance and Due Process enforcement of the Community Charter and Design Standards. Interfaces with homeowners to resolve violations and complaints. Follows through to ensure issues are resolved and provide answers to general inquiries as they relate to the Covenants of Willowsford. Supports Community Standards Manager with all Community Standards and Design Review matters.
DESIRED KNOWLEDGE, SKILLS AND ABILITIES
· Exhibits attention to detail, problem solving skills, outstanding customer service, leadership, communication, and interpersonal skills.
· Responsive to homeowners, exhibits confidence in providing guidance and in making informed recommendations.
· Contributes to an atmosphere of teamwork and camaraderie with staff.
· Ability to read and interpret documents, guidelines, site, and architectural plans.
· Ability to manage multiple projects simultaneously and bring each to a successful conclusion.
· Working knowledge of MS Office, Outlook, Word, and Excel and ability to learn various software platforms as needed.
· Must possess a valid driver’s license and have use of personal transportation.
DESIRED PERSONAL ATTRIBUTES
· Friendly, personable, dynamic, and energetic.
· Reliable
· Organized, self-starter.
· Creative and resourceful.
· Intuitive learner who takes initiative with the scope of their role.
EDUCATION AND EXPERIENCE
· Homeowner Association (HOA) or similar experience required.
· Compliance experience a plus.
· High School Diploma (or equivalent).
· Prior Community Standards experience a plus.
GENERAL RESPONSIBILITIES
· Exhibits understanding of the Willowsford Vision through daily tasks.
· Supports Community Standards Manager in day-to-day operations.
· Ensures compliance and Due Process enforcement of the Community Charter and Design Standards.
· Some nights and weekends may be required to support large Signature Events (usually 4 per year)
· Extensive time spent outdoors; sometimes in heat, cold temperatures, or weather.
· Attend team events as required during the work day
SPECIFIC AREA DUTIES
· Conduct comprehensive inspections on a rotational basis and record/verify approval for inventory of each Lot in the community.
· Take clear, relevant photos with date stamps.
· Review Lot files and compare contents with conditions/improvements noted on inspection.
· Prepare and distribute all violation notices as required using SmartWebs portal or other.
· Perform follow up inspections of violations and record updates/next steps in Resident Files.
· Create hearing packages to present to the Covenants Committee
· Ensure all correspondence, record keeping, and property files are updated and maintained in the resident database.
· Other duties assigned that logically coincide with the above or are generally within the scope of the position.
ABILITIES REQUIRED
- Lift and carry up to 25 lbs.
- Frequently stand, walk, and work outdoors in all seasons
- Use of office equipment including laptop, copier, and security systems
· Typical ability to see, distinguish color, and hear.
OTHER REQUIREMENTS
· Must have a dependable personal vehicle.
· Good driving record
Compensation & Benefits
- Full-time, hourly (non-exempt) position
- $28.00/hour
- Comprehensive benefits package including:
- Health, dental, vision, and life insurance
- 401(k) contributions
- Cell phone stipend
Willowsford Homeowners Association is an Equal Opportunity Employer. We are committed to equal employment opportunity for all applicants and employees. All employment decisions at Willowsford Homeowners Association are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, national origin, family or parental status, veteran status or any other status protected by the Federal, State, and Local laws or regulations. Willowsford Homeowners Association will not tolerate discrimination or harassment based on any of these characteristics.
Job Type: Full-time
Pay: $28.00 per hour
Work Location: In person
Title: Community Standards Inspector
Company: Willowsford HOA
Location: Ashburn, VA
