Overview
Community Relations Manager – Shores Jobs in Mississauga – Ontario at Verve
Title: Community Relations Manager – Shores
Company: Verve
Location: Mississauga – Ontario
Category: Healthcare
Community Relations Manager – The Shores Date Posted: 4/3/2024
Location:
Mississauga, Ontario, Canada Reference No.: Position Type:
Full-time Come join us and help
make a difference
in the lives of older adults! As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day, every day! Our employees thrive on
collaboration
and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from Excellence Canada.
As part of our team, the things you do are key to helping us achieve our shared vision of helping seniors live longer, better. Oh, and you’ll also have a lot of fun doing it. Want to join us? ACCOUNTABILITY OBJECTIVE:
Under the direction of the general manager, develops and implements home specific marketing and sales programs to achieve occupancy targets. BACKGROUND/
QUALIFICATIONS:
Minimum grade 12. Post secondary
education
with a preference to business administration, with a major in sales, marketing,
communication
or public relations, or a background in an industry related to the position: real estate, healthcare, or sales. Minimum five years of business experience, preferably in retirement, hospitality, healthcare or consumer sales sectors. Excellent verbal and written
communication skills
in the English language.
Must be
a self starter.
Must have
a valid Ontario driver’s license and be willing to drive own vehicle.
Must have
proficiency with computers and able to use Sherpa.
Must be
available for a flexible schedule, which will include weekends and/or evenings.
KEY RESPONSIBILITIES:
Participates in and contributes to the Verve Quality Improvement (VQI) program at the home. Markets residential suites in accordance with established sales procedures to ensure occupancy targets are met. Develops both new and existing potential resident contacts through a structured marketing and follow-up program. Facilitates and ensures a smooth transition for new residents:
Prepares and processes Tenancy Agreements accurately. Reviews CHIP with resident. Schedules pre move-in health-care assessments with the resident service manager or designate. Co-ordinates move-ins and room preparation. Keeps Sherpa program up to date. Provides and explains Resident Handbook and conducts post move-in tour and visit. Collects and forwards pertinent information to other departments and ensures notification to corporate office. Co-ordinates both internal and external public relations activities.
Conducts tours and acts as the internal and external referral source for all sales and marketing contacts and activities. Markets the home:
Develops and implements an annual marketing plan, and updates and reviews it as needed. Enhances the home’s community awareness/image through public speaking engagements. Acts as a representative at community functions as appropriate. Maintains ongoing contact with potential residents. Maintains statistics to evaluate sales and marketing effectiveness:
Maintains complete and accurate sales records in accordance with established procedures and programs. Prepares marketing and sales reports for submission to the general manager by the fifth working day of the following month. Meets regularly with the general manager a…
