Overview
Commercial Director- Refractory Jobs in Toronto, Ontario, Canada at Jobot
Title: Commercial Director- Refractory
Company: Jobot
Location: Toronto, Ontario, Canada
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Job details:
Exciting opportunity to join a global building materials company!
This Jobot Job is hosted by: Matt Tassoni
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and sending us your resume.
Salary: $175,000 – $245,000 per year
A bit about us:
Our client is a global leader in manufacturing equipment and materials for the steel and iron industry!
Why join us?
Remote work with some travel
Company Vehicle
Annual bonus
Medical
Dental
Vision
PTO
Job Details
The Commercial Director – Steel leads the commercial strategy and execution for the Canadian steel business, with full accountability for revenue growth, profitability, customer relationships, and sales team performance. This role serves as the senior commercial leader in Canada, partnering closely with customers and internal stakeholders to drive sustainable growth, market share expansion, and operational alignment.
The successful candidate is a strategic, customer-facing leader who can balance long-term vision with hands-on execution in a complex, technical, industrial environment.
Scope & Responsibilities
Commercial Leadership & Strategy
Define and execute the Canadian commercial strategy aligned with North American and global objectives.
Own sales, margin, and market share targets across the steel segment.
Translate market trends, customer needs, and competitive insights into actionable growth plans.
Sales & Team Leadership
Lead and develop a high-performing team of Regional Managers and Account Managers.
Establish clear KPIs, performance expectations, and accountability.
Coach teams on value-based selling, contract execution, and long-term customer partnerships.
Customer & Market Engagement
Act as a senior customer-facing leader, building executive-level relationships with key accounts.
Lead major commercial negotiations, long-term contracts, and pricing strategies.
Strengthen customer satisfaction, service levels, and retention.
Profitability & Financial Performance
Drive pricing discipline, margin improvement, and contract profitability.
Partner with Finance and Operations to manage forecasts, budgets, and working capital.
Ensure effective contract administration and financial governance.
Cross-Functional Collaboration
Serve as the primary liaison between the Canadian commercial team and internal stakeholders (Operations, Supply Chain, Finance, Technical).
Align commercial commitments with operational execution and service delivery.
Support initiatives that improve safety, quality, and customer outcomes.
Market Growth & Risk Management
Increase market share through strategic account growth and new business development.
Address complex commercial challenges including customer complaints, service disruptions, and contract escalations.
Ensure safety and risk awareness for teams supporting customer sites.
What Success Looks Like
Consistent achievement of revenue and margin targets
Strong, trusted customer relationships at the executive level
Increased market share and long-term contract penetration
A capable, motivated, and accountable commercial team
Disciplined forecasting, pricing, and commercial governance
Qualifications & Experience
Bachelor’s degree in Engineering, Metallurgy, Chemistry, Business, or related field (Master’s/MBA preferred)
10+ years of experience in steel, metals, refractories, industrial ceramics, or technical B2B environments
3–5+ years leading commercial or sales teams
Proven experience operating in the Canadian market
Strong financial, negotiation, and strategic planning capabilities
English required; French is a plus
Leadership Profile
Strategic, results-driven commercial leader
Strong negotiator with sound commercial judgment
Customer-focused with a long-term partnership mindset
Confident decision-maker in high-stakes, complex situations
Collaborative leader who influences across functions
Comfortable balancing urgency with disciplined execution
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