Overview
Collections Representative – Remote after Training Jobs in New Westminster at Transworld Systems Inc.
Overview:
Work Location: British Columbia/Remote
Compensation: $17.40-$19.31 per hour depending on experience
Transworld System Canada Inc. (TSI) is looking to add our next hire for growth within, TSI offers an inclusive environment with paid training that presents the opportunity to gain financial literacy, while being a part of the solution. Here at TSI we understand the importance of work-life balance and thrive to promote a culture that believes in our staff and not just numbers. We also take pride in encouraging a passionate drive within our employees through employee engagement activities, ongoing training, and contests.
Currently seeking Collection Agents in Major Banks, Government and Telecommunications portfolios.
2 weeks of training will be onsite at our office located at:
555 Sixth Street New West Minster BC V3L 5H1
Once training is completed you will be released to work at home
Senior Collectors must have at least 3 years of 3rd party collections experience or 1 year student loan servicing experience.
Responsibilities:
Agents will be required to contact consumers via telephone in an attempt to collect overdue accounts. During the process, collectors must be able to answer consumers’ questions regarding their account and negotiate repayment.
Qualifications:
Strong communication skills
Excellent phone etiquette
Acute computer skills
Negotiate repayment arrangement
Accurately update consumer account information
Utilize various trace tools to locate consumer information
Clearly document call results
Exceed minimum performance requirements
Adhere to strict security policies & procedures
Adhere to provincial and state laws
Bilingual is certainly as asset (English, French) but not required
Various shifts are offered depending on the department evening shift for all departments availability required
High speed internet with ethernet cord connection (our system is not compatible with WIFI)
TSICA
Pay Range: USD $17.40 – USD $19.31 /Hr.
Title: Collections Representative – Remote after Training
Company: Transworld Systems Inc.
Location: New Westminster
