Overview
Collections Officer Jobs in Edmonton, AB at Commercial Credit Adjusters Ltd
Full job description
Commercial Credit Adjusters Ltd. is seeking full-time, energetic and motivated individuals who are interested in a career within the Collections Industry. Successful candidates will receive paid training, competitive wages and a commission structure. Immediate openings available!
What We Offer:
Full-time hours with flexible shift options
Group benefit plan
Convenient downtown location and on-site security
Opportunities for professional development and growth
Friendly, supportive and diverse work environment
Excellent experience and opportunity to gain knowledge of the credit industry; including credit reporting, credit repair and personal budgeting
Competitive commission structure
Responsibilities:
Establish contact with consumers (by telephone) and assist with the resolution of delinquent accounts (outbound and inbound calls)
Negotiate payment of debts in accordance with client and company guidelines
Investigate and advise on different forms of payment and/or settlement options
Clearly document/update files on the system to support file activity
Uphold the CCA Code of Conduct by ethically treating each consumer with integrity, honesty, dignity and respect at all times
Qualifications:
3rd party collections experience considered anasset
Customer service and call centre experience considered anasset
Strong negotiation and conflict resolution skills
Excellent verbal and written communication
Self-motivated, goal and detail oriented
Sound decision making and judgement
Strong organizational skills
Dedicated and ethical
Ability to work individually and with a team in a fast paced environment
Solid computer skills
Strong grasp of the English language
Successful candidates will be subject to a criminal record check
We are seeking enthusiastic individuals to join our team as a Collections Officer! While experience is not mandatory, we are looking for candidates with a solid foundation in customer service, negotiation, and time management skills. This is an excellent opportunity for individuals who are eager to learn and grow in a dynamic work environment. CCA offers licensing as well as a unique training program that focuses on negotiation skills, financing options and investigative techniques.
Since 1991, CCA has been a highly respected industry leader in Accounts Receivable Management Services across Canada. We look forward to making you a part of our team!
Title: Collections Officer
Company: Commercial Credit Adjusters Ltd
Location: Edmonton, AB
Category:
