Overview
Collaboration Business Analyst Jobs in King, Ontario at INSPYR Solutions
Title: Collaboration Business Analyst
Company: INSPYR Solutions
Location: King, Ontario
Title:Collaboration Business Analyst
Location:King of Prussia, PA (preferred location) or Boca Raton, FL
Duration:12 Months plus
Rate:$60 – 67 hr
Work Requirements:US Citizen, GC Holders or Authorized to Work in the US
DescriptionRequired to work onsite one (1) day per weekReviews, analyzes, and evaluates business systems and user needs.
Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.
Primary job functions do not typically require exercising independent judgment.
Typically reports to a manager.
The role establishes strong relationships with colleagues across different functions and countries throughout the region to help drive adoption of the available Productivity and Collaboration tools, including Microsoft 365,(SharePoint and other O365 Applications e.g. Teams, OneDrive, Stream etc). They effectively manage the communication with Business colleagues to gather, analyze and prioritize requirements for collaboration, productivity (including teams, projects and personal) and team efficiency and optimization.
Actively participate with business in day-to-day product service activities, projects, service issues and where necessary provide guidance/consulting to outsourced support team.
This position reports to: Associate Director, Productivity and Collaboration CoE
Other Key Relationships
Close relationship with managed services provider
Close relationship with Adoption and Engagement team
Develop relationships with end-users and stakeholders across the organization
Main Responsibilities And Accountabilities
Daily Operations
Work to provide stable collaboration tools and deliver continuous improvement of the tools,
Including
Collaborate with key business users to proactively communicate the status of ongoing
issues and developments within SLA;
Work effectively with third party vendor resources as required for application
support/enhancement development;
Build productive relationships with peers and business partners;
Collaboratively work with internal employees, vendors and consultants to effectively
implement solutions;
Regularly and critically review processes and procedures with a view to improving quality,
simplicity, efficiency and/or effectiveness across all aspects of I&T and the business;
Adhere to governance and suggest ongoing improvements to existing governance to
ensure compliance;
Ensures documentation is kept up to date and relevant;
Apply appropriate best practice to all aspects of IT Service Delivery, in line with I&T
standards;
Promotes best uses of the tools available by meeting with relevant business colleagues
and through communities;
Enhances and delivers systems that are in alignment with the I&T vision/strategy.
Projects and Business Change
Involved in projects and minor/major enhancements (following the change process, defining
Requirements, Business Cases And Following The Project Lifecycle), Including
Effectively lead in soliciting and gathering requirements (user requirements, business
process requirements, and performance requirements…
