Overview
CLK 12R – Refund Compliance Clerk Jobs in British Columbia at BC Public Service -> Ministry of Finance
An opportunity to advance your career with the Ministry of Finance
As a Refund Compliance Clerk you exercise judgement, discretion and flexibility to determine both eligibility for refund under the Fuel Tax Refund Program for Persons with Disabilities (FDR Program) and creating new taxpayers in the BC TACS system in order to ensure refunds are paid in accordance with legislation and policy.
You are responsible for independently identifying potentially fraudulent claims to minimize revenue loss. The work requires interpretation of legislation and policies and requires remaining up-to-date with changes in legislation, policy and procedures. Multiple complex variables apply to individual taxpayer accounts, requiring the conduct of detailed analysis and often necessitating direct discussion with the taxpayer and/or their representatives (advocates, power of attorneys, accountants) to ascertain the facts. You will operate in a high volume, time sensitive environment, responding to phone calls, faxes and correspondence and often dealing with hostile, confused and/or upset individuals. Collaboration within the team is essential in order to continually re-evaluate workload priorities and share expertise.
Job Requirements:
Completion of Grade 12 or equivalent
A minimum of one year clerical experience within an office environment
Experience working with Microsoft Word, Excel and Outlook
Experience processing financial transactions requiring both a high attention to detail and a high standard of accuracy
Preference may be given to applicants with any of the following:
Experience working within the GenTax system
Data entry experience in a high-volume work environment
For questions regarding this position, please contact ************@gov.bc.ca.
About this Position:
This position has full time on-site requirements.
An eligibility list may be established to fill future temporary and permanent vacancies.
Employees of the BC Public Service must be located in BC at the time of employment.
Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact ***************@gov.bc.ca or 778-405-3452.
How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.
Cover Letter: NO- Please do not submit a cover letter as it will not be reviewed.
Resume: YES- Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Questionnaire: YES- You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.
Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail ***************@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.
Addit…
Title: CLK 12R – Refund Compliance Clerk
Company: BC Public Service -> Ministry of Finance
Location: British Columbia
Category:
