Overview
Clinical Intake Worker Jobs in Hamilton, Ontario at St. Joseph’s Healthcare Hamilton
Title: Clinical Intake Worker
Company: St. Joseph’s Healthcare Hamilton
Location: Hamilton, Ontario
Position Details
Posting #:28398
Department:Connect – Mental Health and Addiction Program
Employee Type:Regular, Full Time
If Temporary, Number Of WeeksUnion:OPSEU
Openings Remaining:1
Schedule
Work Days:Monday to Friday
Time of Day:Days
Shift:7.5 hour
Shift Start:Hours are subject to change based on operational requirements.
This position may be scheduled at any of the following sites:West 5th Campus (Hamilton Mountain)
Application Dates
Opening Date:20/06/24
Closing Date:27/06/24 Applications must be received online by 12:00 midnight on the Closing Date
Position Description
Position SummaryCONNECT MHAP is the centralized intake service at St. Joseph’s for the Mental Health and Addiction Outpatient Programs. The service is responsible for all intake functions for outpatient referrals. The primary responsibility of the Intake Worker will be to contribute to the achievement of the following mandated core program functions: referral management, intake and screening; dispositioning; supportive counselling; care planning; education; system navigation; program and system development and evaluation. The Intake Worker position will work collaboratively with the interdisciplinary team to identify and prioritize an individual’s needs. The Intake Worker will be responsible for various referral management, screening, intake processes including: reviewing referrals, liasing with referral sources to obtain additional information when needed, working closely with outpatient clinics and other areas of the hospital, conducting risk assessments and safety planning as clinically indicated, obtaining necessary consents, completing brief telephone intake screens, clinical documentation, basic counselling to distressed caller, basic system navigation and providing support to clinicians responsible for referral disposition. This is a hybrid role that provides an opportunity to work both virtually and on-site. On-site requirements will be determined based on the needs of the service.
SJHH is committed to hiring individuals who represent the diversity of the population we serve. We strongly encourage applications from qualified candidates from all cultures, Indigenous, Black and racialized communities, people with lived experience of mental health and/or addictions challenges, people with diverse sexual and gender identities, people living with disabilities, and neurodivergent people. SJHH strives for a diverse, inclusive, accessible, and equitable workplace where all employees and volunteers feel valued and respected. As such, it is critical that applicants possess a strong understanding of client-centered, anti-racist, anti-oppressive practice.
Qualifications
Degree in Clinical or Counselling Psychology, Social Work, Occupational Therapy
If eligible for registration, member in good standing with relevant professional college/regulatory body (e.g. Ontario College of Social Workers and Social Service Workers)
Minimum of 1-2 years previous experience working in the mental health field.
Demonstrated knowledge and practiced skills in providing culturally safe and responsive mental health services to clients of diverse ethno-racial and cultural backgrounds is preferred.
Experience working in a community-based or outpatient setting.
Experience with screening, intake, triage and referral management processes in a mental health setting.
Experience conducting risk assessments, safety planning and crisis intervention.
Experience conducting bri…
