Overview
Client Services Representative Medical Administration Jobs in Barrie – Ontario at ProResp, Inc.
Title: Client Services Representative Medical Administration
Company: ProResp, Inc.
Location: Barrie – Ontario
Category: Administrative/Clerical
Position: Client Services Representative – (Medical Administration)
Client Service Representative (Medical Administration)
Location:
Royal Pro Resp (Barrie, Ontario) Full-time Permanent Role (37.5hrs/week: Monday – Friday 9:00am – 5:00pm) Salaried position:
Rate based on experience (starting at $23/hr) Client Service Representatives (CSR) at Pro Resp play an essential administrative role ensuring the success of community respiratory care.
You will
interact directly with our patients as you coordinate and schedule our services in the community. The CSR’s are also responsible for office administration, billing, account reconciliation, and
inventory management
. Pro Resp is at the forefront of technology in the ongoing real-time management of patient files and referral processes utilizing both mobile and desktop CRM applications. We promote a safe,
inclusive
, socially responsible environment where you will work collaboratively as part of a
diverse team
passionate about helping people breathe.
What We Offer:
Full time, reliable employment with consistent office hours 3 weeks paid vacation to start
Comprehensive benefits
including health and dental, pension, EAP (Employee Assistance Program), health spending account and more Paid sick days and annual
wellness
/floater day Annual incentive payment program
Company growth
incentive program
Providing a voice in employee surveys and open-door dialogue Annual performance and
salary reviews
Challenging
careers that impact patient care and the opportunity to learn constantly A positive, ethical and socially
inclusive
work environment
that is supportive of professional development Your
Responsibilities:
Intake of new patients and maintenance of electronic patient records Provide high quality customer service both in-person and on the phone in a
fast-paced environment
with multiple priorities and competing demands. First point of contact for service requests; liaise between patients and staff providing services in community: appointments and scheduling, products, and general information. Process referrals, orders, and triage priorities as appropriate Resolve customer concerns with
empathy
and
compassion
while adhering to established procedures.
Process client purchases and complete necessary invoicing, control accounts receivable Maintain inventory of in-stock respiratory products and equipment, office supplies, perform daily receiving and participate in regular inventory counts
Role Requirements:
3 + years’ experience with front line administrative support Strong skills in general office procedures such as electronic and paper patient records/file management, accounts receivable, invoicing, and
inventory management
English
communication skills
, situational sensitivity with patients, families, and referral sources Demonstrated self-management and self-motivation skills, with the ability to work independently as well as part of a team Medical terminology experience/
education
preferred.
Education:
High School required. Post-secondary
education
preferred. We ask that applications be submitted online for our recruitment team to review. Please do not call/fax or drop-into the local branch office in where they are busy providing care to our patients. All applications will receive a receipt of con…
