Overview
Client Services/Moving Coordinator Jobs in Etobicoke, ON at CARGO CABBIE Inc.
Full job description
CARGO CABBIE is a reputable residential and commercial moving and storage company based in Etobicoke. We are seeking a friendly, fun-loving professional to join our dynamic administrative team as a Client Services Coordinator. The ideal candidate will possess excellent organizational, written, and oral communication skills, meticulous attention to detail, ability to multitask and function well in a fast-paced environment, and experience liaising with clients.
This part-time position, spanning six months with up to 40 hours per week, demands a strong sense of responsibility, professionalism, and a proactive problem-solving approach.
Responsibilities:
Handling incoming calls and inquiries from clients, providing information about services, addressing any concerns or questions.
Maintaining accurate records of client interactions, service requests, and other relevant information, and providing details to the moving coordinators.
Providing office assistance including administrative tasks, client inquiries and generating quotes as needed.
Coordinating schedules and appointments for moving services, ensuring timely and efficient service delivery.
Ensuring the office and box shop are properly maintained, including regular cleaning and upkeep.
Overseeing the inventory of packing materials and supplies in the box shop, ensuring adequate stock levels and reordering supplies as needed.
Liaising with vendors and suppliers to coordinate deliveries, and resolve any issues related to supplies or services.
Assisting with marketing efforts, such as creating promotional materials, managing an e-commerce website, posting to social media accounts, and coordinating advertising campaigns.
Participating in team meetings and strategy sessions to discuss goals, share best practices, and brainstorm ideas for improving client services.
Identifying opportunities for process improvements and efficiency gains, implementing changes to optimize operations and enhance customer satisfaction.
Maintaining regular contact with the office staff, General Manager and the CEO.
Requirements:
Minimum 3 years of experience in an administrative role.
Available to work flexible shifts Monday to Friday, and occasionally Saturdays.
Computer knowledge and experience with Word, Excel, Google and Social Media platforms.
Outstanding organizational skills with excellent attention to detail.
Ability to work independently and solve problems with minimal supervision.
Ability to multitask and prioritize jobs.
Reliable, conscientious, and outgoing.
Exceptional customer service skills both in person and on the phone.
Friendly attitude and willingness to go above and beyond.
Experience in a call centre or in the retail industry an asset.
A full G license with a clean driving record is required.
Growth opportunities for the right candidate.
Job Types: Full-time, Seasonal
Contract length: 6 months
Salary: $23.00-$25.00 per hour
Expected hours: 40 per week
Schedule:
8 hour shift
Monday to Friday
Weekends as needed
Application question(s):
How many years of administrative experience do you have?
Experience:
Customer service: 1 year (required)
Work Location: In person
Title: Client Services/Moving Coordinator
Company: CARGO CABBIE Inc.
Location: Etobicoke, ON
Category:
