Overview
Client Service Representative Full-Time Jobs in Milton at EVOSCIENCES
Duties:
– Provide exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner.
– Manage customer accounts, including onboarding new customers, updating account information, and processing customer orders.
– Collaborate with cross-functional teams to ensure customer needs are met and issues are resolved effectively.
– Utilize customer relationship management (CRM) software, such as Salesforce, to track customer interactions and maintain accurate records.
– Analyze customer data and feedback to identify trends and opportunities for improvement.
– Assist with market research and analysis to support business development initiatives.
Requirements:
– Previous experience in a customer service role.
– Excellent communication skills, both written and verbal, with the ability to effectively communicate complex information to customers.
– Strong project management skills, with the ability to prioritize tasks and meet deadlines.
– Proficiency in using CRM software, such as Salesforce, for account management and tracking customer interactions.
– Ability to analyze data and identify trends or patterns to drive business insights.
– Strong problem-solving skills with the ability to think critically and provide creative solutions.
– Demonstrated ability to build and maintain strong customer relationships.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type: Full-time
Salary: $16.96-$18.44 per hour
Benefits:
Dental care
Extended health care
Paid time off
Supplemental pay types:
Bonus pay
Commission pay
Overtime pay
Signing bonus
Tips
Education:
Secondary School (preferred)
Experience:
Customer service: 1 year (preferred)
Work Location: In person
Title: Client Service Representative Full-Time
Company: EVOSCIENCES
Location: Milton
