Overview
Client/Account Director Jobs in Mississauga – Ontario at Match Marketing Group
Title: Client/Account Director
Company: Match Marketing Group
Location: Mississauga – Ontario
Category: Management, Retail
Overview Match Retail is growing!! and we invite you to be a part of our growth journey. Are you a strategic thinker with a passion for building strong client relationships and driving business growth? We are seeking a
dynamic
and experienced Client Director to
join our team
. In this role, you will be the primary point of contact for our key clients, responsible for understanding their needs, developing tailored solutions, and ensuring their long-term success.
If you have a
proven track record
working in Marketing Agencies, and a deep understanding of
Retail industry trends
, we invite you to apply and help us deliver exceptional value to our clients. Role &
Responsibilities:
• Deliver against specific, divisional business objectives that are identified at the beginning of each fiscal year
• Senior point of contact for clients, providing
innovative
short and long term strategic Sales and marketing guidance
• Fully understand all aspects of the clients business and the competitive business environment
• As a senior client contact, interacts with clients on major issues and ensure client relationships are positive and growing
• Manage conflict, incite discussion, and make difficult decisions
• Drive sales & results
• Develop and deliver powerful, insightful and strategic client presentations leading to superior programs and incremental billings.
• Manage and lead the
professional development
of Field Managers sharing knowledge and best practices, schedule regular 1:1 check-in.
• Manage and coordinate with internal team, agency resources and workflow process, including approval of team timesheets, etc.
• Assist in building and championing integration of the business by leading and facilitating cross-divisional discussion and planning
• Direct and have a
positive impact
on projects, teams and clients by providing direction and a vision to follow
• Ensure all client work are completed with highest level of quality, on time and on budget
• Ensure strategies are being met on multiple on-going campaigns
• Provide input into staffing plans and budgets
• Assist in new business initiatives including pitches, etc.
• Provide strong and timely financial management of all client dockets.
• Develop the professional capabilities of the Field Team ensuring robust succession plans and annual reviews.
• Lead
strategic planning
and brainstorming sessions to generate new ideas.
• Deliver superior client presentations
• Represent the agency externally, via conferences and thought
leadership
• Ensure familiarity with agency resources and tools such that recommendations, services, and incremental assignments can be sold in for other Match divisions
• Deliver/manage several million in revenue/billings
• Practice related project work which may include:o Training sessions, Sales KPIs, marketing events, event production, promotions, social media campaignso
Ability to
travel to support teams, clients and projects as needed
Requirements:
• Minimum 10 years of agency experience primarily in Retail Sales
• Minimum 6 years of experience working in a supervisory or management capacity
• Ability to develop and implement strategic concepts
• Proven ability to bui…
