Overview
Clerk – Union Jobs in Burnaby at SCI Shared Resources, LLC
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Responsible for providing administrative/clerical duties at the location. Other general duties include greeting the general public, answering questions, providing funeral and cremation information and other related topics, answering phones courteously and in a polite manner with a goal to meet or exceed customer expectations.
JOB RESPONSIBILITIES
Perform day to day administrative duties as required which may include: preparing and reconciling in-house reports, understanding and processing cemetery and funeral contracts, receiving and or processing payments and delinquencies, accurately recording data in the system; ordering cemetery merchandise and office supplies, greeting family members and friends; operating a telephone system; office duties such as filing, inventory management, scanning, liaising with other cemeteries, funeral homes and vendors.
Participation in Interment Verification Process
Communicates client family needs promptly and accurately to advisors and Funeral Director or other Location Management
Creates a sense of concern and empathy with client family members
If problems arise, demonstrates a caring attitude while calmly and efficiently bringing the situation to the attention of a staff member who can provide resolution
This is not intended to be an all-inclusive list of the essential functions or duties related to this job
MINIMUM Requirements
Education s
High school diploma or equivalent
Experience
One (1) year experience in an office clerical capacity
Knowledge, Skills and Abilities
Working knowledge of office equipment including copiers, printers, fax machines, telephone console
Good verbal and written communication skills
Basic mathematic skills
Ability to apply common sense understanding to carry out written or oral instructions
High level of compassion and integrity
Problem solving skills
Ability to multi task and set priorities
Detail oriented
Professional and team player
Work CONDITIONS
Work Environment
Work indoors during all seasons and weather conditions
Comply with Field dress code policy
Work Postures
Sitting continuously for many hours per day, up to 6 hours per day
Climbing stairs to access buildings frequently
Physical Demands
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Lifting, pushing, pulling up to 25 pounds
Work Hours
Working beyond “standard” hours as the need arises
Pay Rates:
3 month Probation: $20.23/hour
After Probation: $26.83/hour
Postal Code: V5J 1A4
Category (Portal Searching): Operations
Job Location: CA-BC – Burnaby
Job Profile ID: U00215
Time Type: Full time
Location Name: Ocean View Funeral Home
Title: Clerk – Union
Company: SCI Shared Resources, LLC
Location: Burnaby
